A 25-Year Review of Research on Feedback in Organizations: From Simple Rules to Complex Realities

Frederik Anseel, Elad N. Sherf
{"title":"A 25-Year Review of Research on Feedback in Organizations: From Simple Rules to Complex Realities","authors":"Frederik Anseel, Elad N. Sherf","doi":"10.1146/annurev-orgpsych-110622-031927","DOIUrl":null,"url":null,"abstract":"Reviewing 25 years of research, we observed that the science of feedback at work is not yet a story of coherent and cumulative progress. Feedback is often generically defined, and assumptions substantially diverge. Consequently, insights often appear disconnected from the way feedback is practiced and experienced in organizations. We organize the literature by making three core assumptions explicit and identifying six distinct substreams of feedback research. For each substream, we highlight insights and limitations and point to seeming contradictions and departures from the daily reality of managers and employees. We call on scholars to explicate assumptions and develop coherent paradigms that mirror the complex realities of feedback in organizational life. We end with five recommendations for building a cumulative science of feedback.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":null,"pages":null},"PeriodicalIF":14.3000,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Annual Review of Organizational Psychology and Organizational Behavior","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1146/annurev-orgpsych-110622-031927","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0

Abstract

Reviewing 25 years of research, we observed that the science of feedback at work is not yet a story of coherent and cumulative progress. Feedback is often generically defined, and assumptions substantially diverge. Consequently, insights often appear disconnected from the way feedback is practiced and experienced in organizations. We organize the literature by making three core assumptions explicit and identifying six distinct substreams of feedback research. For each substream, we highlight insights and limitations and point to seeming contradictions and departures from the daily reality of managers and employees. We call on scholars to explicate assumptions and develop coherent paradigms that mirror the complex realities of feedback in organizational life. We end with five recommendations for building a cumulative science of feedback.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
组织反馈研究 25 年回顾:从简单规则到复杂现实
回顾 25 年来的研究,我们发现,工作中的反馈科学尚未取得连贯和累积的进展。反馈的定义往往很笼统,假设也大相径庭。因此,这些见解往往与组织中实践和体验反馈的方式脱节。我们通过明确三个核心假设和确定反馈研究的六个不同分支来组织文献。对于每一个子流,我们都会强调其见解和局限性,并指出似乎存在的矛盾以及与管理者和员工日常现实的偏离。我们呼吁学者们阐释假设,发展连贯的范式,以反映组织生活中反馈的复杂现实。最后,我们提出了五项建议,以建立一门积累性的反馈科学。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
24.20
自引率
2.20%
发文量
22
期刊介绍: Launched in March 2014, the Annual Review of Organizational Psychology and Organizational Behavior is a publication dedicated to reviewing the literature on I/O Psychology and HRM/OB. In the latest edition of the Journal Citation Report (JCR) in 2023, this journal achieved significant recognition. It ranked among the top 5 journals in two categories and boasted an impressive Impact Factor of 13.7.
期刊最新文献
How Effective Are Work-Life Balance Policies? The Importance of Inclusion Positive Identity Construction in Diverse Organizations Interpersonal Relationships in Organizations: Building Better Pipes and Looking Through Prisms Elevating Health Significance Post-Pandemic: Is the Employee-Organization Relationship in a Period of Change? Machine Replacement: A Mind-Role Fit Perspective
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1