Investigating the factors contributing to employee engagement in Islamic higher education institutions

IF 3.1 Q2 BUSINESS Journal of Islamic Marketing Pub Date : 2024-08-12 DOI:10.1108/jima-12-2022-0327
H. Jaiyeoba, Noor Yuslida Hazahari
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Abstract

Purpose Employee engagement has been identified as a prevalent issue affecting higher education institutions, particularly since the emergence of COVID-19. Therefore, this study aims to investigate the factors contributing to employee engagement in Islamic higher education institutions in the context of Malaysia. Design/methodology/approach A quantitative research design was used for this study, and a survey questionnaire was used to collect data from 340 staff members of Islamic higher education institutions in Malaysia. The proposed hypotheses underwent testing through the statistical technique of structural equation modelling, using statistical package for the social sciences (SPSS) and analysis of moment structures (AMOS). Findings The results indicate that training and development, trustworthiness, workplace spirituality, reward and recognition, management support and job autonomy significantly contribute to employee engagement in Islamic higher education institutions in Malaysia. Research limitations/implications This study is limited to the staff of Islamic higher education institutions in Malaysia. A comparative cross-cultural research approach may be preferred for a more comprehensive understanding. Therefore, future researchers are encouraged to consider this limitation when investigating the factors contributing to employee engagement in Islamic higher education institutions, particularly to confirm the cogency of our findings. Originality/value The findings provide valuable insights into the workforce factors that play key roles in developing a highly engaged workforce in Islamic higher education institutions. This study contributes to the enrichment of the literature in this specific area of study.
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调查促进伊斯兰高等教育机构员工敬业度的因素
目的员工敬业度被认为是影响高等教育机构的一个普遍问题,尤其是在 COVID-19 出现之后。因此,本研究旨在调查马来西亚伊斯兰高等教育机构员工敬业度的促成因素。 设计/方法/途径本研究采用定量研究设计,通过调查问卷收集马来西亚伊斯兰高等教育机构 340 名员工的数据。研究结果研究结果表明,培训与发展、可信度、工作场所精神性、奖励与认可、管理支持和工作自主性对马来西亚伊斯兰高等教育机构员工敬业度有显著的促进作用。为了更全面地了解情况,最好采用跨文化比较研究方法。因此,鼓励未来的研究人员在调查伊斯兰高等教育机构员工敬业度的促成因素时考虑这一局限性,尤其是要确认我们的研究结果的合理性。原创性/价值研究结果为伊斯兰高等教育机构培养高度敬业的员工队伍提供了宝贵的见解。本研究有助于丰富这一特定研究领域的文献。
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来源期刊
CiteScore
8.40
自引率
28.10%
发文量
80
期刊介绍: Launched in 2010, Journal of Islamic Marketing (JIMA) was the first journal dedicated to investigating Marketing’s relationship with Islam, in theory and practice, across Muslim majority and minority geographies. JIMA tackles the nuances associated with Muslim consumption patterns, doing business in Muslim markets, and targeting Muslim consumers. When considering the acronyms for the emerging economies to watch: in 2001 it was BRIC (Brazil, Russia, India, and China); and more recently in 2013 MINT (Mexico, Indonesia, Nigeria, Turkey), and CIVETS (Columbia, Indonesia, Vietnam, Egypt, Turkey and South Africa) – then it is apparent that economies with large Muslim populations are growing in importance. One quarter of the world''s population are Muslim, with well over half of Muslims today under the age of 25 - which prompted Miles Young, Global CEO of Ogilvy, to assert that Muslims are the "third one billion", following interest in Indian and Chinese billions, in terms of market opportunities.
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