Factors Associated with Employees’ Intention to Leave in ICT Sector in Iraq: A Factor Analysis

Abstract

The current paper aims to identify potential factors associated with employees’ intentions to leave information and communication technology companies in Iraq. There is evident variability in the literature regarding these factors; hence, a factor analysis approach was employed to identify these factors within the surveyed environment. Due to the difficulty in precisely delineating the size of the research population, a purposive sampling method was employed to reach an appropriate number of respondents within the aforementioned companies. A total of 288 employees responded to the survey conducted via Google Forms. The test results revealed the presence of five primary factors associated with employees’ intentions to leave, namely: employee satisfaction, organizational commitment, work-life balance, employee compensation and benefits, and finally, professional development opportunities. These administrative aspects can contribute significantly to reducing employee turnover rates Iraq’s Information and Communication Technology (ICT) sector.