The influence of social media on tourist behavior

IF 5.7 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Tourism Research Pub Date : 2024-07-31 DOI:10.1002/jtr.2718
Wuxiang Chen, Yahui Zhu, Jiajia Wang, Shanshan Liu, Xiubai Li
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Abstract

This study explores the influence of the technology acceptance model (TAM) to identify the impact of social media use on the behavior of potential travelers. Data derived from 586 respondents to a recent survey carried out in Southern China suggest that: (a) tourists' perceptions of ease of use and their perceived interest in social media have a significant positive effect on attitudes toward using it; (b) the perceived usefulness of social media has a significant positive effect on attitudes toward using it; and (c) the positive effects of external factors such as subjective norms and interactivity on tourists' perceptions of its usefulness, ease of use and interest in social media have been verified. This study puts forward suggestions on the use of social media promotion and marketing in tourism destinations resulting from the survey.

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社交媒体对游客行为的影响
本研究探讨了技术接受模型(TAM)的影响,以确定社交媒体的使用对潜在游客行为的影响。最近在中国南方进行的一项调查中,586 名受访者的数据表明(a)游客对社交媒体易用性的感知和对社交媒体兴趣的感知对使用社交媒体的态度有显著的正向影响;b)游客对社交媒体有用性的感知对使用社交媒体的态度有显著的正向影响;c)主观规范和互动性等外部因素对游客对社交媒体有用性、易用性和兴趣的感知的正向影响得到了验证。本研究通过调查提出了旅游目的地使用社交媒体进行宣传和营销的建议。
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来源期刊
International Journal of Tourism Research
International Journal of Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
9.00
自引率
4.30%
发文量
60
期刊介绍: International Journal of Tourism Research promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. IJTR continues to add a vibrant and exciting channel for those interested in tourism and hospitality research developments. The scope of the journal is international and welcomes research that makes original contributions to theories and methodologies. It continues to publish high quality research papers in any area of tourism, including empirical papers on tourism issues. The journal welcomes submissions based upon both primary research and reviews including papers in areas that may not directly be tourism based but concern a topic that is of interest to researchers in the field of tourism, such as economics, marketing, sociology and statistics. All papers are subject to strict double-blind (or triple-blind) peer review by the international research community.
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