{"title":"A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries","authors":"","doi":"10.1016/j.tourman.2024.105035","DOIUrl":null,"url":null,"abstract":"<div><p>Despite the increasing empirical research on CSR, scholars lack a systematic and holistic understanding of the mechanisms by which employees perceive CSR. This paper presents a meta-analytical study and builds a framework of employee perceptions of CSR and their antecedents, outcomes, and conditional variables in tourism and hospitality. Results based on 143 correlations from 65 studies indicated that employee perceptions of CSR are related to antecedents including transformational, ethical, and servant leadership, as well as related to outcomes including firm performance, reputation, employee psychological states, and behavioural responses. The study examined potential moderating variables including national culture, industry type, and COVID-19 pandemic phase. This meta-analytic research promotes the advancement of the employee perceptions of CSR literature and provides effective guidance for managers to understand CSR practices.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9000,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Tourism Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0261517724001547","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ENVIRONMENTAL STUDIES","Score":null,"Total":0}
引用次数: 0
Abstract
Despite the increasing empirical research on CSR, scholars lack a systematic and holistic understanding of the mechanisms by which employees perceive CSR. This paper presents a meta-analytical study and builds a framework of employee perceptions of CSR and their antecedents, outcomes, and conditional variables in tourism and hospitality. Results based on 143 correlations from 65 studies indicated that employee perceptions of CSR are related to antecedents including transformational, ethical, and servant leadership, as well as related to outcomes including firm performance, reputation, employee psychological states, and behavioural responses. The study examined potential moderating variables including national culture, industry type, and COVID-19 pandemic phase. This meta-analytic research promotes the advancement of the employee perceptions of CSR literature and provides effective guidance for managers to understand CSR practices.
期刊介绍:
Tourism Management, the preeminent scholarly journal, concentrates on the comprehensive management aspects, encompassing planning and policy, within the realm of travel and tourism. Adopting an interdisciplinary perspective, the journal delves into international, national, and regional tourism, addressing various management challenges. Its content mirrors this integrative approach, featuring primary research articles, progress in tourism research, case studies, research notes, discussions on current issues, and book reviews. Emphasizing scholarly rigor, all published papers are expected to contribute to theoretical and/or methodological advancements while offering specific insights relevant to tourism management and policy.