The progressive impact of career calling on voice behaviors through learning goal orientation: A moderated mediation model with affect spin

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Hospitality Management Pub Date : 2024-09-07 DOI:10.1016/j.ijhm.2024.103893

In-Jo Park , Xiaolin (Crystal) Shi , Peter B. Kim , Jiyoung Park

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Abstract

This research investigates how and why employees’ perception of career calling leads to their voice behaviors based on a conceptual model that incorporates learning goal orientation and affect spin. Lagged diary data collected from 223 dyads of hotel employees and their managers over four times, were analyzed to test the moderated mediation hypotheses. The results showed that career calling had a positive impact on both challenging and supportive voice behaviors through learning goal orientation, and affect spin moderated the indirect effects of career calling on supportive voice behavior and challenging voice behavior. For employees with low affect spin, the indirect effects of career calling on voice behaviors through learning goal orientation were significant, while the indirect effect was not significant for those with high affect spin. The implications of the findings are discussed for hospitality researchers and practitioners.

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职业召唤通过学习目标导向对语音行为的渐进影响：情感自旋调节模型

本研究基于一个包含学习目标导向和情感自旋的概念模型，探讨了员工对职业召唤的认知如何以及为何会导致他们的发声行为。研究分析了从 223 名酒店员工及其经理处收集的四次滞后日记数据，以检验调节中介假设。结果表明，职业召唤通过学习目标导向对挑战性和支持性声音行为都有积极影响，而情感自旋则调节了职业召唤对支持性声音行为和挑战性声音行为的间接影响。对于情感自旋较低的员工，职业召唤通过学习目标导向对声音行为的间接影响是显著的，而对于情感自旋较高的员工，其间接影响并不显著。本文讨论了研究结果对酒店业研究人员和从业人员的启示。

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.