Workplace violence in three public sector emergency departments, Gauteng, South Africa: A cross-sectional survey

IF 1.4 4区 医学 Q3 EMERGENCY MEDICINE African Journal of Emergency Medicine Pub Date : 2024-09-07 DOI:10.1016/j.afjem.2024.08.006
Mahlako Nkadimeng, Andreas Engelbrecht, Suma Rajan
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Abstract

Introduction

Workplace violence against healthcareworkers in Emergency Departments (EDs) is a global concern. The purpose of this study was to determine the prevalence and types of workplace violence in EDs.

Methods

a cross-sectional survey was conducted in three public sector hospital EDs in Gauteng, South Africa. A self-administered, standardised online questionnaire developed by the World Health organization was used to collect data between March and November 2022. A total of 65 healthcareworkers which consisted of nurses (24) and doctors (41) participated in the study.

Results

The prevalence of workplace violence was 73.8 % with verbal abuse being the most common type at 66 %. Eighty-two percent of the victims did not report the incident. Poor communication and lack of mutual respect among staff and healthcare users contributed to both physical and non-physical workplace violence.

Conclusion

Workplace violence appears to be a common occurrence in EDs in the hospitals surveyed in Gauteng. It is regarded as a typical incident by respondents, and it is underreported. It has a direct negative impact on healthcareworkers and their working environment and indirectly on patients. Urgent attention from all stakeholders is needed to minimize the prevalence of these incidents.

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南非豪登省三个公共部门急诊室中的工作场所暴力:横断面调查
引言 急诊科(ED)中针对医护人员的工作场所暴力是一个全球关注的问题。本研究旨在确定急诊室工作场所暴力的发生率和类型。方法在南非豪登省的三家公立医院急诊室开展了一项横断面调查。在 2022 年 3 月至 11 月期间,采用世界卫生组织开发的自填式标准化在线问卷收集数据。共有 65 名医护人员参与了研究,其中包括护士(24 人)和医生(41 人)。结果工作场所暴力的发生率为 73.8%,最常见的是辱骂,占 66%。82%的受害者没有报案。在豪滕省接受调查的医院中,工作场所暴力似乎是急诊室的常见现象。受访者认为这是一种典型事件,而且报告不足。它对医护人员及其工作环境造成了直接的负面影响,并间接影响了患者。所有利益相关者都需要给予紧急关注,以尽量减少此类事件的发生。
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CiteScore
2.40
自引率
7.70%
发文量
78
审稿时长
85 days
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