Memories of tourism brands in virtual reality

IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Annals of Tourism Research Pub Date : 2024-09-06 DOI:10.1016/j.annals.2024.103824
Alena Kostyk , Kirsten Cowan , Laurence Dessart , Michaël Schyns
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Abstract

In three studies (a lab experiment, a field experiment, and a qualitative study), this research investigates memories formed by tourism brand experiences in virtual reality. Specifically, this work establishes to what extent episodic and semantic memories from virtual reality tourism brand experiences are formed and retained, and what mechanisms underscore this process. Moreover, using a bespoke virtual environment and adopting a longitudinal approach, this research demonstrates how accuracy and confidence in episodic and semantic memories of a tourism brand formed in virtual reality evolve over time. We discuss how virtual reality tourism brand experience can spur memory pre-, during and post-tourist visit. Theoretical and managerial implications are considered.

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虚拟现实中的旅游品牌记忆
本研究通过三项研究(一项实验室实验、一项现场实验和一项定性研究)调查了虚拟现实中旅游品牌体验所形成的记忆。具体地说,这项研究确定了虚拟现实旅游品牌体验在多大程度上形成并保留了外显记忆和语义记忆,以及这一过程的关键机制是什么。此外,本研究使用定制的虚拟环境并采用纵向方法,展示了在虚拟现实中形成的旅游品牌外显记忆和语义记忆的准确性和可信度是如何随时间演变的。我们讨论了虚拟现实旅游品牌体验如何刺激游客在游览前、游览中和游览后的记忆。研究还考虑了理论和管理方面的影响。
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来源期刊
CiteScore
19.10
自引率
9.10%
发文量
135
审稿时长
42 days
期刊介绍: The Annals of Tourism Research is a scholarly journal that focuses on academic perspectives related to tourism. The journal defines tourism as a global economic activity that involves travel behavior, management and marketing activities of service industries catering to consumer demand, the effects of tourism on communities, and policy and governance at local, national, and international levels. While the journal aims to strike a balance between theory and application, its primary focus is on developing theoretical constructs that bridge the gap between business and the social and behavioral sciences. The disciplinary areas covered in the journal include, but are not limited to, service industries management, marketing science, consumer marketing, decision-making and behavior, business ethics, economics and forecasting, environment, geography and development, education and knowledge development, political science and administration, consumer-focused psychology, and anthropology and sociology.
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