The cascading role of leader-induced defensive cognitions and citizenship pressures in navigating employee silence

IF 3.1 Q2 MANAGEMENT Management Research Review Pub Date : 2024-09-09 DOI:10.1108/mrr-12-2023-0920
Muhammad Zohaib Tahir, Tahir Mumtaz Awan, Farooq Mughal, Aamer Waheed
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Abstract

Purpose

The study aims to attain insights into the impact of destructive leadership and citizenship pressures in inducing employee silence through the lens of social exchange and the conservation of resources theory. The research further relies on Friedkin’s attitude-behaviour linkage framework (2010), while taking into account the role of employees’ defensive cognitive evaluations, as against the previously accented emotion-focused explanations.

Design/methodology/approach

In order to corroborate the pertinence and contextual relevance of the framework, a survey-based study was conducted with a purposively selected sample of 133 full-time employees from the systemically important banks. The sample size was determined through an a-priori power analysis using G*Power, and the hypothesized serial mediation model was tested using PLS-SEM in SmartPLS v_4.0.

Findings

The findings accentuate the significance of destructive leadership in navigating employees’ silence directly and serially through continuance commitment and compulsory citizenship behaviours. The study also underlines that rather than being portrayed as unidimensional outcomes centered on attitudes, employee behaviours ought to be considered contingent retorts under attitude-behaviour cascades.

Originality/value

The study contributes to strategic human resource management literature by offering a cognition-based explanation for employees’ silence, taking Pakistan’s cultural and contextual orientation into cognizance. Extending on the attitude-behaviour linkage framework, the study provides that attitudes shaped by defensive cognitive evaluations may concurrently foster involuntary (citizenship) as well as voluntary (silence) behaviours.

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领导者引发的防御性认知和公民压力在引导员工保持沉默中的连带作用
目的 本研究旨在通过社会交换和资源保护理论的视角,深入了解破坏性领导和公民压力对诱导员工保持沉默的影响。为了证实该框架的针对性和背景相关性,我们有目的性地从具有系统重要性的银行中选取了 133 名全职员工作为样本,开展了一项基于调查的研究。通过使用 G*Power 进行先验功率分析确定了样本量,并使用 SmartPLS v_4.0 中的 PLS-SEM 对假设的序列中介模型进行了检验。研究结果研究结果表明,破坏性领导在通过持续承诺和强制性公民行为直接和序列地引导员工保持沉默方面具有重要意义。该研究还强调,不应将员工行为视为以态度为中心的单维结果,而应将其视为态度-行为级联下的或然反应。该研究在态度-行为联系框架的基础上进行了扩展,认为由防御性认知评价形成的态度可能会同时促进非自愿(公民身份)和自愿(沉默)行为。
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来源期刊
CiteScore
6.00
自引率
7.70%
发文量
71
期刊介绍: Management Research Review publishes a wide variety of articles outlining the latest management research. We emphasize management implication from multiple disciplines. We welcome high quality empirical and theoretical studies, literature reviews, and articles with important tactical implications. Published 12 times a year, the journal prides itself on quick publication of the very latest research in general management. The key issues featured include: Business Ethics and Sustainability Corporate Finance Entrepreneurship and Small Business Management Industrial Relations Information and Knowledge Management International Business Human Resource Management Organizational Theory and Behaviour Production and Operations Management Strategic Management and Leadership
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