Unveiling the symphony of experience: Exploring flow, inspiration, and revisit intentions among music festival attendees within the SOR model

IF 11 1区 管理学 Q1 BUSINESS Journal of Retailing and Consumer Services Pub Date : 2024-08-23 DOI:10.1016/j.jretconser.2024.104043
Ayse Sengoz, Muhittin Cavusoglu, Uzeyir Kement, Sinan Baran Bayar
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Abstract

This study examined the experiences of music festival attendees and their perceptions within the stimulus-organism-response (SOR) model. In this context, antecedents of the flow experience of music festival attendees (skill performance, ambiance, self-congruence, other consumers' passion, consumer-to-consumer interaction) served as stimuli, whereas flow experience was considered as an organism. The response aspect involved the use of behavioral intention that shapes attendee intention to revisit. Moreover, consumer inspiration was introduced as a moderator between the flow experience and the intention to revisit. An online questionnaire was used to collect data, and partial least squares structural equation modeling was used for data analysis. The impact of ambiance, self-congruence, other consumers’ passion, and consumer-to-consumer interactions on the flow experience was identified. In addition, the evocation or transcendence state of inspiration () and the motivational state of inspiration () moderated the relationship between the flow experience and the intention to revisit. The findings of this study present several theoretical implications contributing to the broader framework of the SOR model and enhance understanding of the factors influencing both flow experience and subsequent intentions to revisit within the context of music festivals.
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揭开体验交响乐的神秘面纱:在 SOR 模型中探索音乐节参与者的流动、灵感和重游意向
本研究在刺激--组织--反应(SOR)模型中考察了音乐节参与者的体验及其感知。在这种情况下,音乐节参与者流动体验的前因(技能表演、氛围、自我一致性、其他消费者的热情、消费者之间的互动)被视为刺激,而流动体验则被视为有机体。在反应方面,使用行为意向来影响参与者的重游意向。此外,还引入了消费者灵感作为流动体验与重访意向之间的调节因素。研究使用在线问卷收集数据,并使用偏最小二乘结构方程模型进行数据分析。研究确定了氛围、自我一致性、其他消费者的热情以及消费者之间的互动对流动体验的影响。此外,灵感的唤起或超越状态()和灵感的激励状态()调节了流动体验与重游意向之间的关系。本研究的结果提出了一些理论意义,有助于建立更广泛的 SOR 模型框架,并加深了对音乐节背景下影响流动体验和后续重游意向的因素的理解。
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来源期刊
CiteScore
20.40
自引率
14.40%
发文量
340
审稿时长
20 days
期刊介绍: The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.
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