Trio of human, old and new copilots: Collaborative accountability of human, manuals/standards, and artificial intelligence (AI)

IF 3.1 4区 管理学 Q2 BUSINESS Organizational Dynamics Pub Date : 2024-08-24 DOI:10.1016/j.orgdyn.2024.101090
Junesoo Lee, Duk-Jo Kong, Taejun Lee
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引用次数: 0

Abstract

Humans have developed and employed manuals to systematically organize, standardize, and transfer knowledge for decision-making in organizations. These manuals and standards have served as a "conventional copilot" for humans’ intellectual activities, taking the form of collected references or operational procedures. Recently, artificial intelligence (AI) has emerged as a "novel copilot" that aids humans in organizations. Given the two non-human supports, this article aims to redefine the relational dynamics among the trio (human, manuals/standards, and AI). It analyzes and suggests that, rather than the new copilot (AI) making the old one (manuals/standards) obsolete, the trio needs to collaborate and complement one another to sustain accountabilities in terms of contingency, competence, and stewardship.
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人类、老飞行员和新飞行员三位一体:人力、手册/标准和人工智能(AI)的协同问责
人类制定并使用手册来系统地组织、规范和传递知识,以便在组织中进行决策。这些手册和标准以收集参考资料或操作程序的形式,成为人类智力活动的 "传统副驾驶"。最近,人工智能(AI)作为 "新型副驾驶 "出现,在组织中为人类提供帮助。鉴于这两种非人类支持,本文旨在重新定义三者(人类、手册/标准和人工智能)之间的关系动态。文章分析并提出,与其说新的副驾驶(人工智能)使旧的副驾驶(手册/标准)过时,不如说三者需要相互协作、相互补充,以维持在应急、能力和管理方面的责任。
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来源期刊
CiteScore
4.60
自引率
5.00%
发文量
38
审稿时长
31 days
期刊介绍: Organizational Dynamics domain is primarily organizational behavior and development and secondarily, HRM and strategic management. The objective is to link leading-edge thought and research with management practice. Organizational Dynamics publishes articles that embody both theoretical and practical content, showing how research findings can help deal more effectively with the dynamics of organizational life.
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