Digital transformation and sustainable performance: the mediating role of triple-A supply chain capabilities

IF 3.6 4区 管理学 Q2 BUSINESS Journal of Business & Industrial Marketing Pub Date : 2024-08-28 DOI:10.1108/jbim-02-2023-0098
Matin Mohaghegh, Silvia Blasi, Ivan Russo, Benedetta Baldi
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Abstract

Purpose

Drawing on resource orchestration theory, this paper aims to empirically investigate the relationships between digital transformation (DT), triple-A supply chain capabilities (i.e. agility, adaptability and alignment) and sustainable performance. The research focuses on the pharmaceutical industry, which best represents a business environment characterized by volatility, uncertainty, complexity and ambiguity.

Design/methodology/approach

Data were collected at different echelons of a globally oriented pharmaceutical supply chain, with the focal company located in the Netherlands. Empirical data were analyzed with partial least squares – structural equation modelling.

Findings

The findings reveal that DT enhances the triple-A supply chain capabilities. Nevertheless, not all three capabilities are necessary to improve overall sustainable performance. The results highlight that, among the three, only supply chain agility and adaptability significantly mediate the relationship between DT and sustainable performance.

Originality/value

This research supports the literature affirming that not all the triple-A supply chain capabilities equally affect sustainable performance. Moreover, it deepens the understanding of how orchestrating the triple-A capabilities at a firm level fosters overall sustainable performance, facing resource scarcity and investments in DT.

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数字化转型与可持续绩效:三A 供应链能力的中介作用
目的本文以资源协调理论为基础,旨在对数字化转型(DT)、三A 供应链能力(即敏捷性、适应性和一致性)与可持续绩效之间的关系进行实证研究。研究重点是制药行业,该行业最能代表以波动性、不确定性、复杂性和模糊性为特征的商业环境。采用偏最小二乘法--结构方程模型对经验数据进行了分析。然而,并非所有三种能力都是提高整体可持续绩效所必需的。结果表明,在这三种能力中,只有供应链敏捷性和适应性能显著调节 DT 与可持续绩效之间的关系。此外,它还加深了人们的理解,即面对资源稀缺和对 DT 的投资,如何在企业层面协调三重 A 能力以促进整体可持续绩效。
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来源期刊
CiteScore
6.60
自引率
25.80%
发文量
143
期刊介绍: The Journal of Business & Industrial Marketing (JBIM) publishes research on new ideas concerning business-to-business marketing, that is, how one company or organization markets its goods/services/ideas to another company or organization. It is a valuable source for academics, directors and executives of marketing, providing them with new, fresh insights which are applicable within real life settings. JBIM''s emphasis on insistence of proof is one of the cornerstones of its success and its reputation. Contributors to the journal must not only present new theories or ideas, but also back them up with research. In the process, many myths are exploded, philosophies reinvented and the scene set for topical debate on critical issues in B2B marketing. The B2B landscape evolves and so does the research that explores the emerging features and properties of B2B markets. From 2019 the journal hosts the IMP Forum that invites research advancing the boundaries of B2B marketing. Prior research has evidenced that interactivity and interdependences characterize interorganizational business relationships. The Forum aims to bring out research that explores interactivity and interdependences in business relationships and their implications for marketing management, business development and for society at large. Coverage: -Competition and cooperation- Networks in business markets- Buyer behaviour – purchasing and supply management- Managing product offerings- New product development and innovation- Networks in business markets- Distribution and routes to market- Market and customer communication - Customer relationship management- Sales and key account management- Organizing for global markets -
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