It’s About Time! Understanding the Dynamic Team Process-Performance Relationship Using Micro- and Macroscale Time Lenses

IF 4 2区 管理学 Q2 MANAGEMENT Group & Organization Management Pub Date : 2024-09-09 DOI:10.1177/10596011241278556
Florian Klonek, Melissa Twemlow, Maria Tims, Sharon K. Parker
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Abstract

Although team processes are conceptualized as temporal phenomena, our theoretical understanding of their unfolding over time is underdeveloped, particularly when “zooming in and out” into their dynamics using different temporal lenses. Team processes might unfold differently over extended project cycles (i.e., macroscale time lens) versus over brief events (microscale time lens). Our goal was to better understand temporal changes of three critical higher-order team processes (i.e., transition, action, and interpersonal processes) over both extended periods (i.e., longer project cycles) and brief time spans (i.e., recurring stand-up meetings). Focusing on two agile software teams, we indexed team processes across these two time spans using computer-aided text analysis (CATA) of meeting transcripts. Macroscale time span processes were captured across 10 sprints (30-week project cycle). Microscale time spans were captured with data from brief stand-up meetings (i.e., using 10 equidistant time intervals from 40 meetings). From a macroscale time lens (i.e., project cycle), an increase in action processes in the early project phase was associated with increases in performance. From a microscale time lens, changes in transition and interpersonal processes around mid-meeting phases were associated with differences in performance. Qualitative analyses of meeting midpoints revealed key differences in proactive planning and interpersonal processes. We discuss how our results provide novel insights for team process dynamics in relation to micro- and macroscale time spans.
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是时候了使用微观和宏观时间透镜了解动态团队流程与绩效之间的关系
尽管团队过程被概念化为时间现象,但我们对其随时间展开的理论理解还不够深入,尤其是在使用不同的时间透镜 "放大和缩小 "其动态时。团队过程在延长的项目周期(即宏观时间透镜)和短暂的事件(微观时间透镜)中的展开方式可能不同。我们的目标是更好地理解三个关键的高阶团队过程(即过渡过程、行动过程和人际关系过程)在延长的时间段(即较长的项目周期)和短暂的时间跨度(即重复召开的站立会议)中的时间变化。我们以两个敏捷软件团队为研究对象,通过对会议记录进行计算机辅助文本分析(CATA),对这两个时间跨度内的团队过程进行了索引。在 10 个冲刺阶段(30 周的项目周期)中捕获了宏观时间跨度流程。微观时间跨度是通过简短的站立会议(即使用 40 次会议中 10 个相等的时间间隔)获取的数据。从宏观时间角度(即项目周期)来看,项目早期阶段行动过程的增加与绩效的提高有关。从微观时间角度来看,会议中期阶段的过渡和人际交往过程的变化与绩效差异有关。对会议中点的定性分析揭示了主动规划和人际交往过程中的关键差异。我们将讨论我们的研究结果如何为团队过程动态提供与微观和宏观时间跨度相关的新见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
8.40
自引率
12.50%
发文量
71
期刊介绍: Group & Organization Management (GOM) publishes the work of scholars and professionals who extend management and organization theory and address the implications of this for practitioners. Innovation, conceptual sophistication, methodological rigor, and cutting-edge scholarship are the driving principles. Topics include teams, group processes, leadership, organizational behavior, organizational theory, strategic management, organizational communication, gender and diversity, cross-cultural analysis, and organizational development and change, but all articles dealing with individual, group, organizational and/or environmental dimensions are appropriate.
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