The role of behavioral decision-making in panic buying events during COVID-19: From the perspective of an evolutionary game based on prospect theory

IF 11 1区 管理学 Q1 BUSINESS Journal of Retailing and Consumer Services Pub Date : 2024-09-14 DOI:10.1016/j.jretconser.2024.104067
Tinggui Chen , Xiaofen Wu , Bing Wang , Jianjun Yang
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Abstract

Sudden public health crises such as the COVID-19 pandemic have triggered widespread panic buying incidents globally, causing disruptions in commodity markets characterized by imbalances between supply and demand. This has posed a serious threat to social stability. During sudden public health events, panic buying typically complicates epidemic prevention and control efforts, leading to adverse consequences such as resource wastage, supply-demand imbalances, and market failures, which pose a threat to social stability and economic development. The progression of panic buying is significantly influenced by the actions and choices of both the public and local authorities. Therefore, studying the impact of the behavioral decisions made by the public and local governments plays a pivotal role in the evolution of such events. Building upon this premise, this paper studies the role of behavioral decisions in the COVID-19 panic buying event from the perspective of an evolutionary game. First, the public’s attitude toward the development of the event is divided into two categories: those with a negative attitude and those with a positive attitude. At the same time, the concepts of mental benefits and mental costs are introduced and quantified, serving as key factors in public decision-making. Second, prospect theory is used to elucidate the risk preferences and loss aversion of decision-makers. An evolutionary game model is constructed with the public and local governments as the main entities based on prospect theory. The replication dynamic equation is constructed using the benefit perception matrix, and the equilibrium point and stability conditions of the model are deduced. Third, the impact of participants' behavioral decisions during the panic buying event on the event’s evolution process is discussed through numerical simulation analysis. The results show that (1) in the context of sudden public health emergencies, material demand is the primary cause of public panic buying behavior. Postpanic buying events, such behavior is influenced primarily by the proportion of individuals with negative attitudes within the population. Local governments should release positive information regarding supplies in a timely manner during the nascent stage of panic buying events and actively monitor the proportion of individuals with negative attitudes. (2) There is a positive correlation between risk preference and public panic buying behavior, whereas loss aversion has the opposite effect. The spiritual benefits perceived by the public from engaging in panic buying increase with higher risk preference, whereas perceived costs related to health issues increase with deeper levels of loss aversion. (3) When response costs exceed what local governments are willing to bear, reputation gains and losses play a crucial role in their decision-making. The probability of local governments adopting responsive strategies increases with their emphasis on reputation and aversion to reputation losses. Higher-level governments should enhance the dissemination of positive and negative examples of government handling, enhancing local governments' sense of responsibility and honor to improve their perception of reputation gains and losses, thereby encouraging proactive management of panic buying events.

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行为决策在 COVID-19 期间恐慌性购买事件中的作用:基于前景理论的进化博弈视角
突如其来的公共卫生危机(如 COVID-19 大流行病)在全球范围内引发了广泛的恐慌性购买事件,造成以供需失衡为特征的商品市场混乱。这对社会稳定构成了严重威胁。在突发公共卫生事件中,恐慌性购买通常会使疫情防控工作复杂化,导致资源浪费、供需失衡、市场失灵等不良后果,对社会稳定和经济发展构成威胁。公众和地方政府的行为和选择对恐慌性购买的发展有很大影响。因此,研究公众和地方政府的行为决策对此类事件演变的影响具有举足轻重的作用。在此前提下,本文从演化博弈的角度研究了行为决策在 COVID-19 恐慌性购买事件中的作用。首先,将公众对事件发展的态度分为消极态度和积极态度两类。同时,引入并量化了心理收益和心理成本的概念,作为公众决策的关键因素。其次,利用前景理论来阐明决策者的风险偏好和损失规避。以前景理论为基础,构建了以公众和地方政府为主体的演化博弈模型。利用利益认知矩阵构建了复制动态方程,并推导出模型的均衡点和稳定条件。第三,通过数值模拟分析讨论了恐慌性购房事件中参与者的行为决策对事件演化过程的影响。结果表明:(1) 在突发公共卫生事件中,物质需求是导致公众恐慌性购买行为的主要原因。恐慌性购买事件发生后,这种行为主要受人群中持消极态度的个人比例的影响。地方政府应在恐慌性购买事件的萌芽阶段及时发布有关物资供应的正面信息,并积极监测持消极态度者的比例。(2) 风险偏好与公众恐慌性购买行为呈正相关,而损失规避则具有相反的效果。公众从恐慌性购买行为中感知到的精神利益随着风险偏好的提高而增加,而与健康问题相关的感知成本则随着损失规避程度的加深而增加。(3) 当应对成本超出地方政府愿意承担的范围时,声誉的得失在其决策中起着至关重要的作用。地方政府对声誉的重视程度和对声誉损失的厌恶程度越高,其采取应对策略的可能性就越大。上级政府应加强对政府处置正反两方面事例的宣传,增强地方政府的责任感和荣誉感,改善其对声誉得失的认知,从而促使其积极主动地处理恐慌性购买事件。
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来源期刊
CiteScore
20.40
自引率
14.40%
发文量
340
审稿时长
20 days
期刊介绍: The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.
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