Pathways Linking Online Physician-Patient Communication to Health Outcomes.

IF 3 3区 医学 Q1 COMMUNICATION Health Communication Pub Date : 2024-09-24 DOI:10.1080/10410236.2024.2406114
Lijuan Chen, Rui He
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Abstract

Online platforms have proliferated in response to the increasing demand for online medical services. However, the underlying mechanisms through which online physician‒patient communication are associated with better health outcomes are under-researched. We employed mixed focus groups and in-depth interviews to investigate the impact of online physician‒patient communication on health outcomes, including psychological and physical quality of life, as well as perceived diagnosticity. A modified pathway framework was subsequently generated to illustrate the relationship between online communication and health outcomes based on the clinician‒patient communication pathway model. Overall, we redefined the concept of perceived diagnosticity in online healthcare and identified an indirect pathway through which psychological quality of life affects physical quality of life mediated by perceived diagnosticity.

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将医患在线交流与健康结果联系起来的途径。
随着人们对在线医疗服务的需求日益增长,在线平台如雨后春笋般涌现。然而,对于在线医患沟通与更好的健康结果之间的内在机制研究不足。我们采用混合焦点小组和深度访谈的方式,调查在线医患沟通对健康结果的影响,包括心理和生理生活质量以及感知诊断性。随后,我们根据临床医患沟通路径模型,生成了一个经过修改的路径框架,以说明在线沟通与健康结果之间的关系。总之,我们重新定义了在线医疗保健中感知诊断性的概念,并确定了心理生活质量通过感知诊断性中介影响生理生活质量的间接途径。
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来源期刊
CiteScore
8.20
自引率
10.30%
发文量
184
期刊介绍: As an outlet for scholarly intercourse between medical and social sciences, this noteworthy journal seeks to improve practical communication between caregivers and patients and between institutions and the public. Outstanding editorial board members and contributors from both medical and social science arenas collaborate to meet the challenges inherent in this goal. Although most inclusions are data-based, the journal also publishes pedagogical, methodological, theoretical, and applied articles using both quantitative or qualitative methods.
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