Affective responses, appraisal processes, and coping mechanisms in intercultural teams: Insights from the COVID-19 pandemic

Abstract

This research study examines the challenges faced by intercultural teams and the coping mechanisms employed while working on a virtual business professional project during the COVID-19 pandemic. Drawing upon affect event theory and appraisal theory, the study sheds light on the interplay between affective responses, cognitive appraisals, and coping mechanisms adopted by teams during the pandemic crisis. The findings offer valuable insights into effective strategies for steering intercultural teams during and after pandemic crisis. These insights are beneficial for both scholars and practitioners seeking to improve intercultural communication and collaboration within virtual work settings.