Implementing a Care-Based Nursing Workforce Model: Implications for Missed Care, Teamwork, and Satisfaction.

IF 1.2 4区 医学 Q3 NURSING Journal of nursing care quality Pub Date : 2024-10-02 DOI:10.1097/NCQ.0000000000000815
Shea Polancich, Tracey Dick, Jennifer Ledlow, Connie White-Williams, Amanda Chambers, Keri Thomas, Terri Poe, Rebecca Miltner
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Abstract

Background: Nursing care delivery models may serve as a significant factor contributing to nurse satisfaction, frequency of missed care, and patient outcomes.

Local problem: The nursing leadership team at our institution sought to determine if an adaptation of our primary registered nurse (RN) nursing model would enhance satisfaction of bedside nurses and care of patients.

Methods: An improvement study introducing a care-based delivery model was implemented between January 2023 and January 2024 on a medical-surgical neurology/spinal unit at our organization.

Interventions: Adoption of a care-based nursing model was supported with the delivery of brief education sessions utilizing in situ simulations for development of competencies in teamwork and delegation.

Results: During the pilot period, overall satisfaction with job role improved 23%. Six missed nursing care elements and 7 teamwork elements significantly improved.

Conclusions: A care-based nursing model may improve staff satisfaction and quality of nursing care.

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实施以护理为基础的护理人员队伍模式:对护理遗漏、团队合作和满意度的影响。
背景:护理服务模式可能是影响护士满意度、护理失误频率和患者预后的重要因素。当地问题:我们机构的护理领导团队试图确定,对我们的初级注册护士(RN)护理模式进行调整是否能够提高床边护士的满意度和对患者的护理:方法:2023 年 1 月至 2024 年 1 月期间,在本机构的内外科神经科/脊柱科病房实施了一项改进研究,引入了基于护理的服务模式:干预措施:在采用基于护理的护理模式的同时,利用现场模拟提供简短的教育课程,培养团队合作和授权方面的能力:在试点期间,对工作角色的总体满意度提高了 23%。结果:在试点期间,对工作角色的总体满意度提高了 23%,6 项遗漏的护理要素和 7 项团队合作要素得到了明显改善:以护理为基础的护理模式可提高员工满意度和护理质量。
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来源期刊
CiteScore
2.40
自引率
0.00%
发文量
90
审稿时长
6-12 weeks
期刊介绍: Journal of Nursing Care Quality (JNCQ) is a peer-reviewed journal that provides practicing nurses as well as nurses who have leadership roles in nursing care quality programs with useful information regarding the application of quality principles and concepts in the practice setting. The journal offers a forum for the scholarly discussion of “real world” implementation of quality activities.
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