Assessing Personality Risks profile in Prosthodontics Patients: A Delphi-Driven Classification Approach.

Jorge Jofré, Ricardo Cartes-Velasquez, Josephine Scott, Claudia Asenjo-Lobos
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Abstract

Purpose: This paper aims to identify specific personality traits that could potentially undermine the overall satisfaction of the patient with the prosthodontic treatment.

Materials and methods: A literature review was conducted to identify the personality traits (PT) relevant to patients requiring dental treatment. Later, a Delphi process was employed to classify the selected PT into risk levels to prosthodontic treatment satisfaction, ultimately leading to the development of a personality risk profile (PRP) proposal. The expert panel consisted of specialists with over ten years of practice. The Delphi process involved three rounds of evaluation and consensus building.

Results: Twenty-six PT associated with dental treatment satisfaction were identified. Following the three rounds of the Delphi method, a consensus was achieved, resulting in the classification of these PT into three PRP, as follows: Low Risk (cooperative, understanding, compliant, trusting, concerned about their health, willing, thankful, and responsible), Moderate Risk (Insecure, Over-informed, Demanding, Appearance-obsessed, and Pessimistic), and High Risk (mistrustful, skeptical, unwilling, defiant attitude, unrealistic expectations, neglectful, treatment resistant, patient refers negatively about other dentists, violent, irresponsible, idealise the dentist, and controller).

Conclusions: This study identified and categorized PT that have the potential to adversely impact prosthodontics treatment satisfaction. Through this PRP proposal, dental professionals can recognize these patients before initiating prosthodontic interventions.

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评估口腔修复患者的人格风险特征:德尔菲驱动的分类方法。
目的:本文旨在确定可能会影响患者对修复治疗总体满意度的特定人格特质:通过文献综述确定了与需要牙科治疗的患者相关的人格特质(PT)。随后,采用德尔菲法将所选的人格特质划分为影响修复治疗满意度的风险等级,最终提出了人格风险特征(PRP)建议。专家小组由从业十年以上的专家组成。德尔菲过程包括三轮评估和建立共识:结果:确定了 26 个与牙科治疗满意度相关的 PT。经过三轮德尔菲法之后,达成了一致意见,将这些患者分为以下三种 PRP:低风险(合作、理解、顺从、信任、关心自己的健康、愿意、感恩和负责任)、中度风险(缺乏安全感、过度知情、要求、外表至上和悲观)和高风险(不信任、怀疑、不愿意、蔑视态度、不切实际的期望、忽视、抗拒治疗、患者对其他牙医的负面评价、暴力、不负责任、理想化牙医和控制者):本研究发现了可能对修复治疗满意度产生负面影响的潜在患者因素,并对其进行了分类。通过这一 PRP 建议,牙科专业人员可以在开始义齿修复干预之前识别出这些患者。
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