Which direction will electronic word-of-mouth (eWOM) choose? Dance drama eWOM's spatiotemporal characteristics and influencing factors

IF 11 1区 管理学 Q1 BUSINESS Journal of Retailing and Consumer Services Pub Date : 2024-10-15 DOI:10.1016/j.jretconser.2024.104122
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Abstract

Compared with movie electronic word-of-mouth (eWOM) with concentration, retail eWOM with continuity, and accommodation eWOM with locality, dance drama eWOM is specific to time and space because of the performance of offline single-threaded touring. Dance drama is associated with a special cultural output function, with a focus on potential development value rather than apparent sales revenue. To explore the eWOM generated by dance dramas with specific spatiotemporal characteristics, two vector autoregressive models for megacities and other cities are developed based on the online review data of the representative dance drama The Journey of a Legendary Landscape Painting, and the dynamic relationships among eWOM reviewer characteristics, rating characteristics, and online buzz are investigated. The results of the study show that in terms of spatial characteristics, dance drama eWOM displays significant differences across different city types, and the relationships among eWOM reviewer characteristics, rating characteristics, and online buzz are causally inverted in megacities and other cities. In terms of temporal characteristics, dance drama eWOM exhibits long-term an fluctuating characteristics, and the cycle of dance drama eWOM spans approximately 10 months. In terms of spatiotemporal joint characteristics, the spatial distributions of dance drama eWOM and dance drama background culture remain consistent. Specifically, the eWOM for The Journey of a Legendary Landscape Painting moves from south to north, but for the Spring Festival, Gala eWOM moves from east to west.
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电子口碑(eWOM)会选择哪个方向?舞剧电子口碑的时空特征和影响因素
与电影电子口碑的集中性、零售电子口碑的连续性、住宿电子口碑的地域性相比,舞剧电子口碑因其线下单线程巡演的表现形式而具有时空的特殊性。舞剧与特殊的文化输出功能相关联,注重的是潜在的开发价值而非显性的销售收入。为了探究具有特定时空特征的舞剧所产生的网络口碑,基于代表性舞剧《山水画传奇》的网络评论数据,建立了特大城市和其他城市的两个向量自回归模型,并研究了网络口碑评论者特征、评分特征和网络热议度之间的动态关系。研究结果表明,在空间特征方面,舞剧网络口碑在不同城市类型中表现出显著差异,在特大城市和其他城市中,网络口碑评论者特征、评分特征和网络热度之间的关系呈因果倒置关系。从时间特征来看,舞剧网络口碑呈现出长期和波动并存的特征,舞剧网络口碑的周期约为 10 个月。从时空共同特征来看,舞剧网络口碑与舞剧背景文化的空间分布保持一致。具体而言,《山水画卷》的网络口碑由南向北移动,而《春节联欢晚会》的网络口碑则由东向西移动。
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来源期刊
CiteScore
20.40
自引率
14.40%
发文量
340
审稿时长
20 days
期刊介绍: The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.
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