Experiences of Indonesian nurses as Hajj health personnel in caring for Hajj pilgrims: A qualitative study.

IF 1.1 Q3 NURSING Belitung Nursing Journal Pub Date : 2024-10-14 eCollection Date: 2024-01-01 DOI:10.33546/bnj.3494
Sugeng, Sri Setiyarini, Probosuseno, Nyoman Kertia
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Abstract

Background: Investigating the experiences and roles of nurses during Hajj is vital due to the unique public health challenges posed by the mass gathering of diverse pilgrims. Nurses play a crucial role in disease surveillance, infection control, and managing emergencies like heat stroke and injuries. Their insights can improve emergency preparedness and public health management.

Objective: This study aimed to explore the experiences of Indonesian nurses as Hajj health personnel caring for Hajj pilgrims during the 2023 Hajj season.

Methods: This study employed a qualitative descriptive design and selected participants through purposive sampling from hospitals, public healthcare centers, and clinics in Yogyakarta, Indonesia. Nine nurses participated in the research, and data were collected through a focus group discussion in December 2023. Thematic analysis was used to analyze the data.

Results: Six themes emerged, including practicing ethical principles in providing health care during the hajj process, competency qualifications as a health worker, the health care process during Hajj, legal Requirements for Hajj, the importance of therapeutic communication skills to establish cooperation with various parties, and recognizing the role of duties and responsibilities during the hajj process.

Conclusion: The study emphasizes the importance of competencies, ethics, communication, and strategic planning in Hajj healthcare. Effective online communication, especially via WhatsApp, was crucial for coordination. The findings emphasize the need for strategic workforce planning, resource allocation, and continuous training to enhance care quality for pilgrims, informing better planning and policy development for future Hajj seasons.

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印尼护士作为朝觐保健人员照顾朝觐者的经验:一项定性研究。
背景:由于不同朝圣者的大规模聚集带来了独特的公共卫生挑战,因此调查朝觐期间护士的经验和作用至关重要。护士在疾病监测、感染控制以及处理中暑和受伤等紧急情况方面发挥着至关重要的作用。她们的见解可以改善应急准备和公共卫生管理:本研究旨在探讨印尼护士作为朝觐卫生保健人员在 2023 年朝觐期间照顾朝觐者的经验:本研究采用定性描述设计,通过有目的的抽样从印尼日惹的医院、公共医疗中心和诊所中挑选参与者。九名护士参与了研究,并于 2023 年 12 月通过焦点小组讨论收集了数据。研究采用主题分析法对数据进行分析:出现了六个主题,包括在朝觐过程中提供医疗服务时践行道德原则、作为医疗工作者的能力资格、朝觐过程中的医疗服务、朝觐的法律要求、与各方建立合作关系的治疗沟通技巧的重要性,以及在朝觐过程中认识到职责和责任的作用:研究强调了朝觐医疗保健中能力、道德、沟通和战略规划的重要性。有效的在线沟通,尤其是通过 WhatsApp 进行沟通,对于协调工作至关重要。研究结果强调了劳动力战略规划、资源分配和持续培训的必要性,以提高朝觐者的护理质量,为未来朝觐季节更好的规划和政策制定提供信息。
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来源期刊
CiteScore
1.90
自引率
42.90%
发文量
0
审稿时长
12 weeks
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