I like, I share, I vote: Mapping the dynamic system of political marketing

IF 10.5 1区 管理学 Q1 BUSINESS Journal of Business Research Pub Date : 2024-10-22 DOI:10.1016/j.jbusres.2024.115014
Raoul V. Kübler , Kai Manke , Koen Pauwels
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Abstract

This study examines the dynamic relationships between actions from the multiple stakeholders in political marketing. Using over 200 million social media posts, media coverage, advertising data, and poll results, we map a highly dynamic and interconnected system involving candidates, voters, media, and digital platforms. Our results highlight feedback effects even more intense than in comparable systems of traditional marketing. Our empirical findings show that beside the candidates’ own marketing efforts, on- and offline-chatter significantly influences candidate actions, media narratives, and voter behavior, with disinformation playing a critical role in discussions and polls. Traditional media amplifies online conversations and disinformation, further influencing political support. Our results provide campaign managers with insights into how to navigate this dynamic system and how to handle disinformation and poll ambiguity. We further provide guidelines for media professionals, and policymakers to navigate and regulate this complex dynamic system.
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我喜欢,我分享,我投票:绘制政治营销的动态系统图
本研究探讨了政治营销中多个利益相关者的行动之间的动态关系。利用超过 2 亿条社交媒体帖子、媒体报道、广告数据和民意调查结果,我们描绘了一个涉及候选人、选民、媒体和数字平台的高度动态和相互关联的系统。我们的研究结果凸显了比传统营销系统更强烈的反馈效应。我们的实证研究结果表明,除了候选人自身的营销努力外,网上和网下的讨论也极大地影响了候选人的行动、媒体的叙述和选民的行为,其中虚假信息在讨论和民意调查中发挥了至关重要的作用。传统媒体放大了网络对话和虚假信息,进一步影响了政治支持。我们的研究结果为竞选管理者提供了如何驾驭这一动态系统以及如何处理虚假信息和民调模糊性的见解。我们还为媒体专业人士和政策制定者提供了指引,帮助他们驾驭和管理这一复杂的动态系统。
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来源期刊
CiteScore
20.30
自引率
10.60%
发文量
956
期刊介绍: The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.
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