It is time to ensure research access to platform data

Abstract

Users of online platforms, such as social media apps, streaming providers and search engines, are often willing to share their data with researchers, which opens vital avenues for academic research. However, this process is challenging, as many platforms fail to comply with privacy acts and data protection authorities do not adequately enforce them. Platforms and authorities must take action to change this or risk obstructing crucial scientific progress.

Although online platforms offer many benefits (such as access to information, diverse perspectives and social connections), they also pose considerable dangers. The European Commission and the Organisation for Economic Co-operation and Development (OECD) have identified multiple risks, which include spreading misinformation, monetizing harmful content and creating ‘rabbit holes’. Together, these risks can increase mental health problems, polarization, radicalization and societal fragmentation.