Assessment of online pharmacy applications in India by employing the mobile application rating scale.

IF 3 3区 医学 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Frontiers in Public Health Pub Date : 2024-11-13 eCollection Date: 2024-01-01 DOI:10.3389/fpubh.2024.1486990
Anum Sattar, Safila Naveed, Hina Rehman, Shahnaz Usman, Shazia Jamshed
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Abstract

Introduction: Over the past few years, the technology powering mobile devices such as smartphones has made significant progress. Furthermore, the healthcare industry is always progressing and actively embracing the latest technological advancements to achieve the highest level of efficiency. With the rising prevalence of smartphones and internet connection, customers are benefiting from reduced prices, convenient home delivery, and effortless accessibility through online pharmacies. Internet-based pharmacies facilitate the internet-based transaction of health-related products, such as drugs, dietary supplements, and various other wellbeing products.

Objective of study: The study assessed digital pharmacy applications in India using the Mobile App Rating Scale (MARS) on Android and iOS devices, aiming to evaluate their quality.

Methods: An investigation examined the digital pharmacy applications in India that were accessible via the Android Market and App Store. The applications were assessed by two researchers using the MARS questionnaire, a tool that evaluates 23 variables categorized into five domains: Engagement, Functionality, Aesthetics, Information, and Subjective Quality. The grading system spanned from one to five for every category.

Results: A Google Play Store and App Store investigation revealed 40 online pharmacy apps in India, with 13 rejected. Seven were non-English language-related apps and seven were not downloaded. Thirteen were chosen and evaluated using the MARS Scale. The MARS demonstrated significant positive associations across its components, namely Engagement, Functionality, Aesthetics, and Information. Specifically, greater levels of user functionality were shown to be indicative of superior app aesthetics and engagement. The mean rating of the 13 apps fell between the range of 3.11 to 4.32 on a 5-point scale.

Conclusion: This is the first study to utilize the MARS scale to assess the efficacy of online pharmacy applications in India. This research enhanced the functionality and quality of various online pharmacy applications utilized in India.

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采用移动应用评分量表评估印度的在线药店应用。
简介过去几年来,智能手机等移动设备的驱动技术取得了长足进步。此外,医疗保健行业也在不断进步,积极拥抱最新的技术进步,以实现最高水平的效率。随着智能手机和互联网连接的日益普及,顾客可以通过网上药店享受到更低的价格、更方便的送货上门服务和更便捷的访问。基于互联网的药店促进了健康相关产品的互联网交易,如药品、膳食补充剂和其他各种健康产品:本研究使用移动应用评分量表(MARS)对印度安卓和 iOS 设备上的数字药店应用进行了评估,旨在评价其质量:调查研究了可通过安卓市场和应用程序商店访问的印度数字药房应用程序。两名研究人员使用 MARS 问卷对这些应用程序进行了评估:该工具可对五个领域的 23 个变量进行评估:参与度、功能性、美观度、信息和主观质量。每个类别的评分系统从 1 分到 5 分不等:对 Google Play Store 和 App Store 的调查显示,印度有 40 个在线药店应用程序,其中 13 个被拒绝。其中 7 个是非英语相关应用程序,7 个未被下载。其中 13 款被选中并使用 MARS 量表进行评估。MARS 量表的各个组成部分,即参与度、功能性、美观度和信息,均显示出明显的正相关性。具体而言,用户功能越强,表明应用程序的美观度和参与度越高。在 5 分制中,13 款应用程序的平均评分介于 3.11 至 4.32 之间:这是首次利用 MARS 量表评估印度在线药店应用程序功效的研究。这项研究提高了印度各种在线药店应用程序的功能和质量。
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来源期刊
Frontiers in Public Health
Frontiers in Public Health Medicine-Public Health, Environmental and Occupational Health
CiteScore
4.80
自引率
7.70%
发文量
4469
审稿时长
14 weeks
期刊介绍: Frontiers in Public Health is a multidisciplinary open-access journal which publishes rigorously peer-reviewed research and is at the forefront of disseminating and communicating scientific knowledge and impactful discoveries to researchers, academics, clinicians, policy makers and the public worldwide. The journal aims at overcoming current fragmentation in research and publication, promoting consistency in pursuing relevant scientific themes, and supporting finding dissemination and translation into practice. Frontiers in Public Health is organized into Specialty Sections that cover different areas of research in the field. Please refer to the author guidelines for details on article types and the submission process.
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