Towards Specialized Accessibility Standards for Healthcare Facilities: A Mixed-Methods Study on the Needs of People with Dis-Abilities in Hospitals.

Christina Anastasia Tsami, Evangelia Chrysikou
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Abstract

Hospitals, as institutions serving a diverse population, must address the needs of individuals with disabilities. While many nations prioritize a public health approach to hospital accessibility, this research contends that specialized strategies are vital to accommodate the complex requirements of all users. The study employs a mixed-method methodology. It encompasses an in-depth literature review on accessible design theories, cross-country comparisons of regulations in five nations (Greece, UK, USA, Australia, Sweden), and a survey evaluating existing accessibility within Greek hospitals. The review and cross-country comparisons underscore the pressing demand for specialized attention to wheelchair users and reveal a glaring absence of regulations catering to the visually and hearing impaired. The survey results illuminate a concerning trend of noncompliance with existing rules, underscoring the urgency for legislative actions and the establishment of international standards to ensure comprehensive accessibility. Although strides have been taken, strict adherence to regulations remains paramount. The research places paramount importance on social well-being and equity in healthcare access for individuals with disabilities. It is evident that individuals experience emotional difficulties when confronted with accessibility obstacles, underscoring the necessity to integrate emotional support into hospital design in conjunction with accessible design principles. The study aligns closely with the principles of equity, diversity, and inclusion, advocating for equal access to healthcare and specialized care for vulnerable populations. In conclusion, the research significantly contributes to the conference's overarching theme by delving into the intricate interplay between design, social well-being, and emotional health within healthcare facilities. The primary focus on the inclusion of individuals with disabilities serves as a driving force in the pursuit of a more equitable and accessible healthcare landscape.

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迈向医疗保健设施的专门无障碍标准:一项关于医院残疾人需求的混合方法研究。
医院作为为不同人群服务的机构,必须满足残疾人的需求。虽然许多国家优先考虑采用公共卫生方法来实现医院无障碍,但本研究认为,专门战略对于满足所有用户的复杂需求至关重要。本研究采用混合方法。它包括对无障碍设计理论的深入文献综述,五个国家(希腊、英国、美国、澳大利亚、瑞典)法规的跨国比较,以及对希腊医院现有无障碍环境的调查评估。这项审查和跨国比较强调了对轮椅使用者给予特别关注的迫切需求,并揭示了明显缺乏针对视力和听力受损者的规定。调查结果说明了不遵守现有规则的令人担忧的趋势,强调了采取立法行动和制定国际标准以确保全面无障碍的紧迫性。尽管已经取得了进步,但严格遵守规定仍然是最重要的。这项研究极为重视残疾人获得医疗保健的社会福利和公平。很明显,当面对无障碍障碍时,个人会经历情感困难,这强调了将情感支持与无障碍设计原则结合起来纳入医院设计的必要性。这项研究与公平、多样化和包容的原则密切一致,倡导弱势群体平等获得医疗保健和专门护理。总之,该研究通过深入研究医疗设施中设计、社会福祉和情感健康之间复杂的相互作用,为会议的总体主题做出了重大贡献。将重点放在包容残疾人方面,是追求更公平和更容易获得的医疗保健环境的推动力。
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