The new wave: Integrating artificial intelligence into ethical and multicultural counselling

IF 1.2 Q3 PSYCHOLOGY, CLINICAL Counselling & Psychotherapy Research Pub Date : 2024-09-27 DOI:10.1002/capr.12830

Chidozie Urom, Brittn Grey, Sylvia Lindinger-Sternart, Samantha Lucey

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Abstract

Background

The disruptive forces of the COVID-19 pandemic offer an example of how cutting-edge innovations such as telehealth became established in society. Simultaneous to the rise of telehealth, artificial intelligence (AI) has advanced rapidly and with the potential to further disrupt services across the spectrum of technology and healthcare delivery. Deemed as the next frontier in the mental health field, AI technology has introduced cutting-edge innovations within human-centred fields across disciplines (Espejo [Academic Psychiatry, 47, 437 and 2023]). This paper calls into question the transformative potential of AI in a field, such as psychotherapy and professional counselling, which is significantly based on human relations. As professional counsellors, it is imperative that AI does not dehumanise effective services based on empathy and positive regard.

Objectives

This article reviews the current landscape of AI and counselling research and offers two main messages: (1) what new or revised ethical standards are needed for clinical practice to prevent negative consequences of improper use when integrating AI and (2) the practical implications for effective multicultural counselling when integrating AI into psychotherapy and counselling services.

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新浪潮：将人工智能融入伦理和多元文化咨询

COVID-19大流行的破坏性力量为远程医疗等尖端创新如何在社会中建立起来提供了一个例子。在远程医疗兴起的同时，人工智能（AI）发展迅速，并有可能进一步颠覆整个技术和医疗保健提供领域的服务。人工智能技术被视为精神健康领域的下一个前沿，在以人为中心的跨学科领域引入了前沿创新（Espejo[学术精神病学，47,437和2023]）。这篇论文对人工智能在心理治疗和专业咨询等领域的变革潜力提出了质疑，这些领域在很大程度上是基于人际关系的。作为专业咨询师，人工智能不能使基于同理心和积极关注的有效服务失去人性。本文回顾了人工智能和咨询研究的现状，并提供了两个主要信息：(1)临床实践需要哪些新的或修订的伦理标准，以防止在整合人工智能时使用不当的负面后果；(2)将人工智能整合到心理治疗和咨询服务中时，对有效的多元文化咨询的实际意义。

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来源期刊

Counselling & Psychotherapy Research PSYCHOLOGY, CLINICAL-

CiteScore

4.40

自引率

12.50%

发文量

期刊介绍： Counselling and Psychotherapy Research is an innovative international peer-reviewed journal dedicated to linking research with practice. Pluralist in orientation, the journal recognises the value of qualitative, quantitative and mixed methods strategies of inquiry and aims to promote high-quality, ethical research that informs and develops counselling and psychotherapy practice. CPR is a journal of the British Association of Counselling and Psychotherapy, promoting reflexive research strongly linked to practice. The journal has its own website: www.cprjournal.com. The aim of this site is to further develop links between counselling and psychotherapy research and practice by offering accessible information about both the specific contents of each issue of CPR, as well as wider developments in counselling and psychotherapy research. The aims are to ensure that research remains relevant to practice, and for practice to continue to inform research development.