Health Professionals' Perception of the Importance of Teamwork and Factors Influencing Teamwork - a Quantitative Cross-sectional Study.

Amina Luckin, Alma Mizdrak, Nedim Mujanovic, Benjamin Kaknjasevic, Mirza Gacanin, Mirza Tursum, Aldin Sahinovic
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Abstract

Background: Considering the highly sophisticated activities and the environment in which the work is carried out. It is extremely important to establish a well-organized and efficient team that will contribute to raising the quality of professional activity through its work, and in this way influence the greater satisfaction of patients and their families, but at the same time also reduce stress levels among health professionals. The efficiency of the work is primarily correlated with the exceptional communication of the members within the team.

Objective: The aim of the study was to analyze the perception of health professionals about teamwork in relation to professional qualification, workplace, level of health care, length of service, weekly working hours.

Methods: A quantitative cross-sectional study included health professionals from the territory of the Federation of Bosnia and Herzegovina. A sociodemographic questionnaire was used and the teamwork domain of the patient safety perception questionnaire (Safety Attitudes Questionnaire -SAQ).

Results: The survey included 791 nurses employed in the public health sector at the primary, secondary and tertiary level of health care in the Federation of Bosnia and Herzegovina who are in direct contact or interaction with patients, with at least one year of work experience.

Conclusion: Effective teams are characterized by specific knowledge, communication skills and the ability to solve problems. Good cooperation with colleagues, patients and their families, as well as all participants in the health care process, can help to accomplish the task and goal as well as possible and to achieve the desired and expected goal. The results show a positive correlation between the different examined groups, as well as great similarities in attitudes between different levels of health care.

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卫生专业人员对团队合作重要性的认知及其影响因素的定量横断面研究。
背景:考虑到高度复杂的活动和开展工作的环境。极为重要的是建立一个组织良好、效率高的团队,通过其工作有助于提高专业活动的质量,从而提高患者及其家属的满意度,同时也减少卫生专业人员的压力水平。工作的效率主要与团队成员之间的良好沟通有关。目的:分析卫生专业人员对团队合作的认知与专业资格、工作场所、卫生保健水平、服务年限、每周工作时间的关系。方法:一项定量横断面研究包括来自波斯尼亚和黑塞哥维那联邦领土的卫生专业人员。采用社会人口学问卷和患者安全感知问卷(安全态度问卷-SAQ)的团队合作领域。结果:调查对象包括在波斯尼亚和黑塞哥维那联邦初级、二级和三级卫生保健公共卫生部门工作的791名护士,这些护士与病人有直接接触或互动,至少有一年的工作经验。结论:有效的团队具有具体的知识、沟通技巧和解决问题的能力。与同事、患者及其家属以及医疗保健过程中的所有参与者进行良好的合作,有助于尽可能地完成任务和目标,达到期望和预期的目标。结果表明,不同的被调查群体之间存在正相关关系,不同水平的医疗保健之间的态度也非常相似。
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