Feasibility of self-investment in a medically tailored meals program by a large health enterprise: Cleveland Clinic experience.

Abstract

Background: Medically tailored meals (MTMs) are personalized meals designed to meet the therapeutic needs of patients with chronic diseases. Most MTM programs rely on philanthropic support, and the optimal parameters for these programs are not well-defined. Aim: To assess the feasibility of an MTM program developed by a major healthcare institution using internal investments and an online platform for meal ordering. Methods: Single-arm prospective cohort feasibility MTM project implemented between August 2021 and June 2022. Each participant received 14 frozen meals per week over 3 months via a courier system. Participants answered several questionnaires and healthcare utilization was abstracted from electronic medical records up to 6 months post-intervention. Results: Sixty participants were enrolled. Emergency department (ED) visits and inpatient days significantly decreased in the 180 days post-intervention compared to the 180 days pre-intervention (ED visits: 1.2 vs 1.7, P = 0.005; inpatient days: 3.2 vs 5.1, P = 0.02). Participants saved an average of $12,046 in healthcare costs. Despite challenges with implementation, including upfront costs and sustainability, client and service outcomes were highly favorable. Patients were overwhelmingly satisfied with the program, although there was no quantitative improvement in global mental health (GMH) or global physical health (GPH) scores. Conclusion: MTM programs run by healthcare institutions can enhance patient satisfaction, reduce hospital visits, and lower healthcare costs, particularly for vulnerable populations. Providing healthy, frozen meals over an extended period is feasible, though it requires significant initial investment. Large healthcare institutions should consider implementing such programs to prioritize primary prevention in the US healthcare system.