Using an AI-Driven Child Chatbot Avatar as a Training Tool for Information Gathering Skills of Dental and Medical Professionals: A Pilot Study

IF 1.8 3区心理学 Q2 PSYCHOLOGY, EXPERIMENTAL Applied Cognitive Psychology Pub Date : 2025-01-07 DOI:10.1002/acp.70022

Hayley Ko, Ewa A. Szyszko Hovden, Unni-Mette Stamnes Köpp, Miriam S. Johnson, Gunn Astrid Baugerud

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Abstract

Healthcare professionals often receive limited training in information gathering, especially for cases of suspected child maltreatment. This pilot study evaluated a brief interview training program using an artificial intelligence-driven child avatar chatbot to simulate realistic encounters with children. GPT-3 and one-shot prompting were used to simulate an 8-year-old girl who was allegedly subjected to violence. A pretest-posttest design assessed the program's impact, with all participants (n = 18) receiving a video lecture and indirect feedback on their questions based on the avatar's responses. One group (n = 10) received direct feedback on their use of open and closed questions, along with examples after each interview. Results showed no significant improvement in interviewing behaviour, regardless of feedback condition. This study highlights the need for further development and tailoring of training programs to better support healthcare professionals in cases of suspected child abuse.

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使用人工智能驱动的儿童聊天机器人化身作为牙科和医疗专业人员信息收集技能的培训工具：一项试点研究

保健专业人员在信息收集方面，特别是在涉嫌虐待儿童的案件方面，往往接受的培训有限。这项试点研究评估了一个简短的面试培训计划，使用人工智能驱动的儿童化身聊天机器人来模拟与儿童的真实相遇。GPT-3和一次性提示被用来模拟一个据称遭受暴力的8岁女孩。前测后测的设计评估了程序的影响，所有参与者（n = 18）都接受了视频讲座，并根据虚拟化身的回答对他们的问题进行了间接反馈。一组（n = 10）收到了关于他们使用开放式和封闭式问题的直接反馈，以及每次面试后的示例。结果显示，无论反馈条件如何，面试行为都没有显著改善。这项研究强调需要进一步发展和定制培训方案，以便在涉嫌虐待儿童的情况下更好地支持保健专业人员。

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来源期刊

Applied Cognitive Psychology PSYCHOLOGY, EXPERIMENTAL-

CiteScore

4.30

自引率

8.30%

发文量

111

期刊介绍： Applied Cognitive Psychology seeks to publish the best papers dealing with psychological analyses of memory, learning, thinking, problem solving, language, and consciousness as they occur in the real world. Applied Cognitive Psychology will publish papers on a wide variety of issues and from diverse theoretical perspectives. The journal focuses on studies of human performance and basic cognitive skills in everyday environments including, but not restricted to, studies of eyewitness memory, autobiographical memory, spatial cognition, skill training, expertise and skilled behaviour. Articles will normally combine realistic investigations of real world events with appropriate theoretical analyses and proper appraisal of practical implications.