Public perceptions on police use of information technologies: Findings from a randomized vignette experiment

Abstract

Technological advancements have reshaped law enforcement practices, offering opportunities to enhance both public safety and policing efficiency. However, the use of emerging technologies by police departments nationally, such as those within Real-Time Crime Centers (RTCCs), has raised concerns about privacy, accountability, and the impact on public perceptions. This study employed a randomized vignette experimental survey design (n = 345) to systematically investigate how the presentation of police technology scenarios influence public perceptions and approval. The findings underscore the significant role played by informational stimuli in shaping public perceptions and emphasize the importance of establishing police agencies as transparent entities for effective communication with communities. In the evolving digital landscape of policing and amid the growing integration of technology in law enforcement, this study highlights the need for targeted messaging to boost public understanding and support.