The stress-busting power of Digital Self-Efficacy: Does training format matter for workers?

Abstract

Individuals' confidence in their ability to effectively use digital technologies, termed Digital Self-Efficacy (DSE), has become essential in today's workplace, especially with the rise of remote work and increasing reliance on technology. However, the relationships among DSE, job stressors, and Psychological Detachment (PD) are still not fully understood. This study examines the moderating role of DSE in the relationship between Work Intensification (WI), Role Ambiguity (RA), Organizational Support (OS), and PD. Using PLS-SEM, we analyzed data from 653 workers in Ecuador. The findings confirmed the expected negative impact of WI and the positive influence of OS on PD. Interestingly, a positive relationship between RA and PD was observed, contrary to initial expectations. The study also revealed differences between workers who underwent Self-directed versus Directed digital competence training. These results contribute to a deeper understanding of the role digital skills play in managing job stress and fostering recovery in modern work environments.