{"title":"AI Chatbots in Political Campaigns: A Practical Experience in the EU’s 2024 Parliament Elections","authors":"Davide Tosi, Marco Chiappa, Dario Pizzul","doi":"10.1177/08944393251320063","DOIUrl":null,"url":null,"abstract":"As the application of artificial intelligence in various domains and sectors grows, politics—especially political communication—is no exception. However, academic considerations on the topic remain limited, partly due to its novelty. To contribute to the ongoing discussions at the intersection of AI and political campaigns, this research report presents the development and use of an AI chatbot employed by an Italian candidate during the 2024 European Parliament elections. The aim of this work is to engage with the technical aspects of the tool’s development and implementation by outlining the challenges and strategies involved in creating an AI chatbot that supports a political campaign using OpenAI APIs. Furthermore, this report offers reflections on the role of AI in politics and communication, focusing on the concepts of intermediation and participation, also addressing issues of compliance and trustworthiness of these new AI tools.","PeriodicalId":49509,"journal":{"name":"Social Science Computer Review","volume":"15 1","pages":""},"PeriodicalIF":3.0000,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Social Science Computer Review","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/08944393251320063","RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS","Score":null,"Total":0}
引用次数: 0
Abstract
As the application of artificial intelligence in various domains and sectors grows, politics—especially political communication—is no exception. However, academic considerations on the topic remain limited, partly due to its novelty. To contribute to the ongoing discussions at the intersection of AI and political campaigns, this research report presents the development and use of an AI chatbot employed by an Italian candidate during the 2024 European Parliament elections. The aim of this work is to engage with the technical aspects of the tool’s development and implementation by outlining the challenges and strategies involved in creating an AI chatbot that supports a political campaign using OpenAI APIs. Furthermore, this report offers reflections on the role of AI in politics and communication, focusing on the concepts of intermediation and participation, also addressing issues of compliance and trustworthiness of these new AI tools.
期刊介绍：
Unique Scope Social Science Computer Review is an interdisciplinary journal covering social science instructional and research applications of computing, as well as societal impacts of informational technology. Topics included: artificial intelligence, business, computational social science theory, computer-assisted survey research, computer-based qualitative analysis, computer simulation, economic modeling, electronic modeling, electronic publishing, geographic information systems, instrumentation and research tools, public administration, social impacts of computing and telecommunications, software evaluation, world-wide web resources for social scientists. Interdisciplinary Nature Because the Uses and impacts of computing are interdisciplinary, so is Social Science Computer Review. The journal is of direct relevance to scholars and scientists in a wide variety of disciplines. In its pages you''ll find work in the following areas: sociology, anthropology, political science, economics, psychology, computer literacy, computer applications, and methodology.
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