Study on residents' tourism satisfaction in mountainous outdoor tourism destinations from a complexity perspective

Abstract

The development of Mountainous outdoor tourism has a certain impact on the local economy, culture, and politics, and local residents have witnessed both the advantages and disadvantages of the local Mountainous outdoor tourism development. Their satisfaction evaluation of Mountainous outdoor tourism is an important observation dimension for achieving sustainable regional development. This study takes residents engaged in Mountainous outdoor sports-related projects and outdoor tourism in the Four Girls Mountainous area as the survey subjects, and employs the fuzzy-set qualitative comparative analysis method (fsQCA) based on complexity theory, using fsQCA, we constructed 10 complex theoretical models of residents' tourism satisfaction, with demographics, tourism sharing perception, and local perception as the main influencing factors. And combined with SPSS and SmartPLS for relevant data analysis, 22 high tourism satisfaction and 15 low tourism satisfaction causal combination paths were derived, and all combinations of antecedent conditions meet the condition that the coverage of the solution is greater than 0.3 and the consistency of the solution is greater than 0.75, It was found that each antecedent variable can have a positive, negative, or absent effect in the prediction, and the role of each path and variable depends on their mutual interaction. The study also deepened the understanding of the asymmetric causal relationships that exist between various influencing factors and residents’ tourism satisfaction.