The Touch of Artificial Intelligence in Social Work: Analysis of Social Investigation Reports in Child Welfare with ChatGPT.

Elif Gökçearslan, Sevgi Tiktaş Çelik, Emel Tuba Akdeniz, Emel Öztürk
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Abstract

Purpose: This research aimed to examine the responses given by ChatGPT to seven social investigation reports prepared in the field of children regarding deficiencies, risk factors and protective factors, social work intervention plan and institution suggestions in Türkiye.

Materials and methods: Anonymized reports were accessed via web pages on Google and content analysis was conducted using qualitative research methods. The data obtained were analyzed by using the MAXQDA22 program with thematic analysis method and three main themes were created.

Results: In the first theme, social investigation reports are comprehensively evaluated by ChatGPT, deficiencies in both form and content are identified and improvement suggestions are presented. Risk factors and protective factors as the second theme are divided into sub-themes as individual characteristics and experience, family, social environment, health, education, housing, economic and social situation. In the last theme, it is observed that the objectives are established before the social work intervention plan and the institutions providing services are suggested by taking into account different practice areas.

Conclusion: Future studies could investigate the effects of the use of AI in social work practice on social work experts.

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目的:本研究旨在考察土耳其的 ChatGPT 对七份儿童领域的社会调查报告中有关缺陷、风险因素和保护因素、社会工作干预计划和机构建议的回应:通过谷歌网页访问匿名报告,并采用定性研究方法进行内容分析。使用 MAXQDA22 程序对获得的数据进行了专题分析,并创建了三个主要专题:在第一个主题中,ChatGPT 对社会调查报告进行了综合评价,指出了报告在形式和内容上的不足,并提出了改进建议。第二个主题是风险因素和保护因素,分为个人特征和经历、家庭、社会环境、健康、教育、住房、经济和社会状况等子主题。在最后一个主题中,我们注意到,在制定社会工作干预计划和建议提供服务的机构之前,已 经根据不同的实践领域确定了目标:未来的研究可以调查在社会工作实践中使用人工智能对社会工作专家的影响。
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