Maximizing the Value of Concierge Medicine: A Systematic Review of Cost, Access, and Outcomes

Abstract

Alternative models of care are emerging at an exponential rate. Concierge medicine is one such model touting personalized high-quality care and access to a robust panel of preventative health services. While limited evidence exists to confirm the benefits of concierge medicine on patient clinical outcomes, this model boasts significantly increased patient and physician satisfaction. Ethical concerns overshadow the future of concierge medicine; however, possibilities of improved clinical outcomes, decreased chronic disease progression, and timely illness management give this model merit. Maximizing the value of concierge medicine requires the strategic use of economic principles, such as a willingness to pay and an enticing customer value proposition. Further value can be found in the expansion of coverage eligibility and in the prudent delivery of personalized health services that reduce hospital admissions and national health care spending.