Substance vs. symbol in administrative reform: the case of human services coordination.

Policy analysis Pub Date : 1981-01-01
J A Weiss
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Abstract

In recent years the most popular strategy of reform in the human services arena has been to foster coordination among agencies serving the same populations. The certainty of difficulties in implementing coordination programs and the uncertainty of achieving improvements in service delivery have not dimmed the enthusiasm among policymakers for these programs. This persistent popularity seems to be rooted in the strong symbolic appeal of "coordination," which has overridden attention to evidence about performance.

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行政改革中的实质与象征:以人力服务协调为例。
近年来,在人力服务领域最流行的改革战略是促进为同一群体服务的机构之间的协调。在实施协调方案时肯定会遇到困难,在改善服务提供方面也不确定,但这并没有减弱政策制定者对这些方案的热情。这种持续的流行似乎植根于“协调”的强烈象征性吸引力,它压倒了对绩效证据的关注。
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Substance vs. symbol in administrative reform: the case of human services coordination. Make costly physicians accountable. How demographers can help legislators. National health insurance: another alternative. "Advocacy research" versus "management review": a comparative analysis.
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