{"title":"The NHS Performance Assessment Framework: a \"balanced scorecard\" approach?","authors":"Li-Cheng Chang, Stephen W Lin, Deryl N Northcott","doi":"10.1108/02689230210446526","DOIUrl":null,"url":null,"abstract":"<p><p>The NHS in the UK has recently adopted a new Performance Assessment Framework (PAF), aiming to provide a broader view of performance within the NHS The PAF is not only a multi-stakeholder approach reflecting various stakeholders' interests across six dimensions, but is also used by the Government as a strategic management tool to ink national strategies with local operation activities. The Government claims that the PAF is a \"balanced scorecard\" approach This study discusses the concepts of the BSC underlying the NHS PAF.</p>","PeriodicalId":80033,"journal":{"name":"Journal of management in medicine","volume":"16 4-5","pages":"345-58"},"PeriodicalIF":0.0000,"publicationDate":"2002-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/02689230210446526","citationCount":"127","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of management in medicine","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/02689230210446526","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 127
Abstract
The NHS in the UK has recently adopted a new Performance Assessment Framework (PAF), aiming to provide a broader view of performance within the NHS The PAF is not only a multi-stakeholder approach reflecting various stakeholders' interests across six dimensions, but is also used by the Government as a strategic management tool to ink national strategies with local operation activities. The Government claims that the PAF is a "balanced scorecard" approach This study discusses the concepts of the BSC underlying the NHS PAF.
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