Working conditions and cultural competence when interacting with children and parents of foreign origin--Primary Child Health Nurses' opinions.

IF 1.9 4区 医学 Q2 NURSING Scandinavian Journal of Caring Sciences Pub Date : 2006-06-01 DOI:10.1111/j.1471-6712.2006.00393.x
Anita Berlin, Sven-Erik Johansson, Lena Törnkvist
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引用次数: 69

Abstract

Background: Interaction with children and parents of foreign origin is an important part of Primary Child Health Care (PCHC) services. Cultural competence among Primary Child Health Nurses' (PCHNurses') must therefore be regarded as essential. Cultural competence has been described as a process with different steps through which an individual must proceed.

Aim: The present study investigates PCHNurses' opinions regarding their working conditions and cultural competence. The focus will be placed on their interaction with children and parents of foreign origin.

Methods: A total of 270 PCHNurses working in the PCHC services in Stockholm County responded to a questionnaire (response rate 70%). The association between experiences of difficulties and nine explanatory variables were analysed with logistic regression.

Results: Many of the PCHNurses reported inadequate working conditions and dissatisfaction with the quality of their healthcare work and said that they lacked written guidelines, support and help. A majority (84%) experienced difficulties in their interactions with children and parents of foreign origin, although to different degrees. The odds of experiencing difficulties were increased when nurses were responsible for a high proportion of children of foreign origin, when nurses had long professional experience and when they worked more than 50% on child-health-services assignments. Many nurses had no formal training in cultural competence and the majority felt that their formal and clinical cultural competence was insufficient.

Conclusions: Deficiencies were found regarding the PCHNurses' working conditions and cultural competence when interacting with children and parents of foreign origin. Improvements are needed to facilitate the nurses' healthcare work and to enable high quality health care on equal terms for all children and parents visiting the PCHC services.

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与外籍儿童和父母互动时的工作条件和文化能力——初级儿童保健护士的意见。
背景:与外籍儿童和父母的互动是初级儿童保健(PCHC)服务的重要组成部分。因此,初级儿童保健护士(pch护士)的文化能力必须被视为必不可少的。文化能力被描述为一个个体必须经历的不同步骤的过程。目的:调查医院护士对工作环境和文化能力的看法。重点将放在他们与外国血统的儿童和父母的互动上。方法:对斯德哥尔摩县270名在PCHC服务机构工作的pch护士进行问卷调查,答复率为70%。用逻辑回归分析困难经历与9个解释变量之间的关系。结果:许多初级保健护士反映工作条件不佳,对保健工作质量不满意,缺乏书面指导、支持和帮助。大多数人(84%)在与外国血统的孩子和父母互动时遇到困难,尽管程度不同。当护士负责的外籍儿童比例很高,当护士有长期的专业经验,当她们承担的儿童保健服务任务超过50%时,遇到困难的几率就会增加。许多护士没有接受过正式的文化能力培训,大多数护士认为自己的正式和临床文化能力不足。结论:医院护士在与外籍儿童及外籍家长互动时,工作环境和文化能力存在不足。需要作出改进,以便利护士的保健工作,并使所有儿童和家长在平等的条件下获得高质量的保健服务。
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来源期刊
CiteScore
4.60
自引率
5.30%
发文量
71
期刊介绍: Scandinavian Journal of Caring Sciences is an established quarterly, peer reviewed Journal with an outstanding international reputation. As the official publication of the Nordic College of Caring Science, the Journal shares their mission to contribute to the development and advancement of scientific knowledge on caring related to health, well-being, illness and the alleviation of human suffering. The emphasis is on research that has a patient, family and community focus and which promotes an interdisciplinary team approach. Of special interest are scholarly articles addressing and initiating dialogue on theoretical, empirical and methodological concerns related to critical issues. All articles are expected to demonstrate respect for human dignity and accountability to society. In addition to original research the Journal also publishes reviews, meta-syntheses and meta-analyses.
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