Reducing violence in healthcare facilities.

Abstract

Looking behind the statistics on increases in healthcare violence incidents, the author finds that these incidents directly impact a small percentage of employees. However he sees an opportunity for administrators and security professionals to use this heightened awareness to collaborate on comprehensive plans to manage workplace violence, not only to reduce the direct impact of workplace violence incidents, but also to mitigate the indirect impacts such as employee morale degradation, fear of workplace violence, and costs of workplace violence. In this article he provides the elements of an effective workplace violence management plan.