Hospital doctors behave differently, and only by respecting the fundamentals of professional organizations will managers be able to create common goals with professionals.

IF 1.1 4区 医学 Q2 MEDICINE, GENERAL & INTERNAL Acta Clinica Belgica Pub Date : 2014-08-01 Epub Date: 2014-05-20 DOI:10.1179/0001551214Z.00000000068
H Van Dijck
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引用次数: 1

Abstract

Hospital doctors behave differently from other hospital workers. The general and specific characteristics of the doctors' behavior are described. As professionals, doctors want to make autonomous decisions and more specifically, they negotiate differently. The best description of their negotiation style is one that features multi-actor, multi-issue characteristics. They behave as actors in a network in never-ending rounds of negotiations with variable issues up for discussion: one time you lose, the next you win. A doctor's career starts with a long residency period in which he or she absorbs professional habits. His or her knowledge and way of organizing are implicit. It is hard for him or her to explicitly describe what he or she is doing. This makes it difficult for managers to discuss quality issues with doctors. Dealing with disruptive behavior is not easy either. The difficult tasks of the chief medical officer, who acts as a go-between, are highlighted. Only when managers respect the fundamentals of the professional organization will they be able to create common goals with the professionals. Common goals bring about better care in hospitals.

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医院医生的行为不同,只有尊重专业组织的基本原则,管理者才能与专业人员建立共同的目标。
医院医生的行为与其他医院工作人员不同。描述了医生行为的一般特征和具体特征。作为专业人士,医生希望自主决策,更具体地说,他们以不同的方式进行谈判。对他们的谈判风格最好的描述是多参与者、多议题的特点。他们就像一个网络中的角色,在永无止境的谈判中,讨论各种各样的问题:这一次你输了,下一次你就赢了。医生的职业生涯始于一段很长的实习期,在这段时间里,他或她吸收了职业习惯。他或她的知识和组织方式是隐性的。他或她很难明确地描述他或她在做什么。这使得管理人员很难与医生讨论质量问题。处理破坏性行为也不容易。强调了作为中间人的首席医务官的艰巨任务。只有当管理者尊重专业组织的基本原则时,他们才能与专业人员创造共同的目标。共同的目标带来更好的医院护理。
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来源期刊
Acta Clinica Belgica
Acta Clinica Belgica MEDICINE, GENERAL & INTERNAL-
CiteScore
3.50
自引率
0.00%
发文量
44
期刊介绍: Acta Clinica Belgica: International Journal of Clinical and Laboratory Medicine primarily publishes papers on clinical medicine, clinical chemistry, pathology and molecular biology, provided they describe results which contribute to our understanding of clinical problems or describe new methods applicable to clinical investigation. Readership includes physicians, pathologists, pharmacists and physicians working in non-academic and academic hospitals, practicing internal medicine and its subspecialties.
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