Technology and Health Care: Efficiency, Frustration, and Disconnect in the Transition to Electronic Medical Records.

Kate Magsamen-Conrad, Maria Checton
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引用次数: 9

Abstract

This study investigates one medical facility's transition to electronic medical records (becoming "paperless"). We utilized face-to-face interviews to investigate the transition process with one implementer (the vice president of the medical facility) and three stakeholders from one of the four offices (an assistant office manager, a nurse, and a medical technician). We discuss the dominant themes of efficiency, frustration, and disconnect as well as conclusions and implications.

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技术与医疗保健:向电子医疗记录过渡中的效率、挫折和脱节。
本研究调查了一家医疗机构向电子病历(成为“无纸化”)的过渡。我们利用面对面访谈来调查过渡过程,访谈对象包括一名实施者(医疗机构的副总裁)和来自四个办公室之一的三个利益相关者(一名助理办公室经理、一名护士和一名医疗技术人员)。我们讨论了效率、挫折和脱节的主要主题,以及结论和影响。
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