Engagement and Empowerment Through Self-Service.

Benefits quarterly Pub Date : 2016-01-01
Jason Endriss
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Abstract

Self-service tools represent the next frontier for leave and disability. This article discusses several critical com- ponents of a successful leave and disability self-service tool. If given the proper investment and thoughtfully designed, self-service tools have the potential to augment an organization's existing interaction channels, im- proving the employee experience while delivering efficiencies for an administrative model. In an operating en- vironment in which cost savings sometimes are at the expense of employee experience, such a win-win solution should not be taken lightly and, more importantly, should not be missed.

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通过自助服务参与和授权。
自助服务工具代表了休假和残疾的下一个前沿领域。本文讨论了成功的休假和残疾自助服务工具的几个关键组成部分。如果给予适当的投资和深思熟虑的设计,自助服务工具有可能增加组织现有的交互渠道,改善员工体验,同时提高管理模型的效率。在一个成本节约有时是以牺牲员工经验为代价的经营环境中,这种双赢的解决方案不应掉以轻心,更重要的是,不应错过。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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