Attitudes and Practices Regarding Responsible Beverage Service: Focus Group Discussions With Bar and Restaurant Management and Staff.

IF 0.8 Q4 Medicine JOURNAL OF DRUG EDUCATION Pub Date : 2017-09-01 Epub Date: 2018-08-19 DOI:10.1177/0047237918790550
Alexandra M Ecklund, Dawn M Nederhoff, Shanda L Hunt, Keith J Horvath, Toben F Nelson, Jennifer E Plum, Traci L Toomey
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引用次数: 5

Abstract

Staff and management of bars and restaurants are the key players in assuring responsible beverage service (RBS) and preventing the overservice of alcohol to intoxicated patrons. We conducted six focus group discussions ( N = 42) with management and staff from bars and restaurants about RBS. We compared findings from these current discussions to results of focus group discussions conducted in the 1990s. In comparison to the earlier focus group discussions, we found that many managers and staff members had experience with RBS training programs, establishments generally had written alcohol service policies, and managers and staff members perceived greater likelihood of facing consequences from law enforcement for serving underage youth. Managers and servers also expressed greater concern about overservice of alcohol but did not report greater concern about potential legal consequences for overservice of alcohol than participants from the 1990s focus groups. Results of this study can inform training and enforcement approaches to addressing overservice of alcohol.

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关于负责任的饮料服务的态度和做法:与酒吧和餐厅管理人员和员工的焦点小组讨论。
酒吧和餐馆的员工和管理人员是确保负责任的饮料服务(RBS)和防止酒精过度服务给醉酒的顾客的关键角色。我们与酒吧和餐馆的管理层和员工就RBS进行了6次焦点小组讨论(N = 42)。我们将这些当前讨论的结果与20世纪90年代进行的焦点小组讨论的结果进行了比较。与早期的焦点小组讨论相比,我们发现许多管理人员和工作人员都有苏格兰皇家银行培训计划的经验,机构通常有书面的酒精服务政策,管理人员和工作人员认为,为未成年人提供服务更有可能面临执法后果。管理人员和服务员也对酒精服务过度表示了更大的关注,但与20世纪90年代焦点小组的参与者相比,他们对酒精服务过度的潜在法律后果没有更大的关注。这项研究的结果可以为解决酒精过度服务的培训和执法方法提供信息。
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来源期刊
JOURNAL OF DRUG EDUCATION
JOURNAL OF DRUG EDUCATION EDUCATION, SCIENTIFIC DISCIPLINES-
CiteScore
1.00
自引率
0.00%
发文量
5
期刊介绍: Authoritative, peer-refereed publication affording a wide-ranging coverage of important trends and developments in the drug field. Whatever your area of special interest, the Journal of Drug Education brings timely, helpful information, insights and methodologies that can be adapted to various situations. Look to this Quarterly for critical analyses, innovative approaches, scholarly standards, and clear, concise reports on theoretical, research and programmatic issues.
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