Increasing exposure to complementary and alternative medicine treatment options through the design of a social media tool.

IF 1.2 Q4 HEALTH POLICY & SERVICES Health Systems Pub Date : 2018-10-16 eCollection Date: 2019-01-01 DOI:10.1080/20476965.2018.1529378

Miloslava Plachkinova, Vanessa Kettering, Samir Chatterjee

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Abstract

The current study outlines the creation of an online community designed to connect patients to providers of Complementary and Alternative Medicine (CAM) and western biomedicine. The purpose of the site was to create a forum for patients and healthcare providers to share information and social support regarding eight popular CAM treatments. First, we created a prototype and pilot tested it through a usability analysis. Second, we conducted semi-structured interviews with 12 key stakeholders from the CAM, biomedicine, and patient populations. Third, we conducted a content analysis of the discussion forums to examine common posting behaviour. We found that CAM providers were the most active contributors to the forums. This project provides proof of concept for using an online community platform to connect patients and CAM providers. Future work should attempt to engage Western medicine providers while studying techniques and features that best engage users.

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通过设计社交媒体工具，增加对补充和替代药物治疗选择的接触。

目前的研究概述了一个在线社区的创建，该社区旨在将患者与补充和替代医学（CAM）和西方生物医学的提供者联系起来。该网站的目的是为患者和医疗保健提供者创建一个论坛，分享有关八种流行CAM治疗的信息和社会支持。首先，我们创建了一个原型，并通过可用性分析进行了试点测试。其次，我们对来自CAM、生物医学和患者群体的12个关键利益相关者进行了半结构化访谈。第三，我们对论坛的内容进行了分析，以检验常见的发帖行为。我们发现CAM提供商是论坛最积极的参与者。该项目为使用在线社区平台连接患者和CAM提供商提供了概念验证。未来的工作应该尝试吸引西药供应商，同时研究最能吸引用户的技术和功能。

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来源期刊

Health Systems HEALTH POLICY & SERVICES-

CiteScore

4.20

自引率

11.10%

发文量