Can Expressing Positivity Elicit Support for Negative Events? A Process Model and Review.

Abstract

Garnering support for distressing experiences is highly important, yet notoriously challenging. We examine whether expressing positive thoughts and feelings when seeking support for negative events can help people elicit support, and we present a theoretical process model that explains why it might do so. The model includes three support-eliciting pathways through which expressing positivity could increase support: by strengthening providers' prorelational motives, increasing providers' positive mood, and enhancing providers' expected support effectiveness. It also includes a support-suppressing pathway through which expressing positivity could decrease support: by undermining providers' appraisals of support seekers' needs. After presenting the model and providing evidence for each indirect pathway, we review research regarding the direct pathway. We then consider various types of positivity, discuss possible moderators, and identify directions for future research. Our model highlights support seekers' underemphasized role in shaping support receipt and provides a novel perspective on positive expressivity's potential value in distress-related contexts.