Daniel Marasquini Stipp, M. Pimenta, Daniel Jugend
{"title":"Innovation and cross-functional teams: Analysis of innovative initiatives in a Brazilian public organization","authors":"Daniel Marasquini Stipp, M. Pimenta, Daniel Jugend","doi":"10.1108/TPM-12-2016-0056","DOIUrl":null,"url":null,"abstract":"Purpose \n \n \n \n \nThe aim of this paper is to characterize how innovation may happen through cross-functional teams (CFT) in an organization of the public sector. \n \n \n \n \nDesign/methodology/approach \n \n \n \n \nA case study helped to characterize several behavior patterns, team structures and respective links with generating innovation in internal processes and public answering contexts. \n \n \n \n \nFindings \n \n \n \n \nThe results highlight that formal-temporary teams present a higher capacity to generate incremental innovation in products, whereas permanent-informal teams have a higher capacity to generate innovation in the internal processes and public answering contexts. \n \n \n \n \nResearch limitations/implications \n \n \n \n \nThe limitations of this research relate to the fact that this is a single case study, and although it is an important case to examine innovation and CFTs, by its very nature, it is not possible to extend and generalize the obtained data to other organizations. The evaluation of its propositions was merely qualitative, and future research is needed to validate its characteristics. \n \n \n \n \nPractical implications \n \n \n \n \nSeveral settings of CFTs are presented, as well as their ability to generate different types of innovation, such as the computerization of documents, petitions and papers, which decreases the time to answer the taxpayer. Moreover, CFTs can help to create products, such as computer programs that can be used not only locally but also in several public organizations related to tax management. \n \n \n \n \nOriginality/value \n \n \n \n \nThe field research provides the perceptions of the respondents regarding CFT characteristics that can lead to specific types of innovation, as well as the types of products or services that can be generated by these processes.","PeriodicalId":46084,"journal":{"name":"Team Performance Management","volume":"24 1","pages":"84-105"},"PeriodicalIF":1.6000,"publicationDate":"2017-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/TPM-12-2016-0056","citationCount":"11","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Team Performance Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/TPM-12-2016-0056","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 11
Abstract
Purpose
The aim of this paper is to characterize how innovation may happen through cross-functional teams (CFT) in an organization of the public sector.
Design/methodology/approach
A case study helped to characterize several behavior patterns, team structures and respective links with generating innovation in internal processes and public answering contexts.
Findings
The results highlight that formal-temporary teams present a higher capacity to generate incremental innovation in products, whereas permanent-informal teams have a higher capacity to generate innovation in the internal processes and public answering contexts.
Research limitations/implications
The limitations of this research relate to the fact that this is a single case study, and although it is an important case to examine innovation and CFTs, by its very nature, it is not possible to extend and generalize the obtained data to other organizations. The evaluation of its propositions was merely qualitative, and future research is needed to validate its characteristics.
Practical implications
Several settings of CFTs are presented, as well as their ability to generate different types of innovation, such as the computerization of documents, petitions and papers, which decreases the time to answer the taxpayer. Moreover, CFTs can help to create products, such as computer programs that can be used not only locally but also in several public organizations related to tax management.
Originality/value
The field research provides the perceptions of the respondents regarding CFT characteristics that can lead to specific types of innovation, as well as the types of products or services that can be generated by these processes.
期刊介绍:
This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.