Effects and Externalities of Smart Governance

Abstract

The concept of a smart city is widely implemented all over the world, and this fact creates both possibilities and new challenges for all participants and stakeholders of the process. This study examines the implementation of smart governance in the context of smart cities. The goal of the research is to distinguish between the effects and externalities of the smart governance domain, both positive and negative ones; the effects and externalities are elicited from the outcomes of smart governance implementation revealed from a review of scientific publications devoted to the results, barriers, and facilitators of smart governance functioning. The publications were selected according to a systematic review methodology, then the selected articles were analyzed and the factors that foster the processes of smart governance implementation (facilitators) or vice versa hamper the acquisition of results (barriers), as well as the outcomes of smart governance, were extracted. The extracted factors were attributed to six areas: Information, Efficiency, Citizen-Centricity, Transparency, Digital Divide, and Regulation. Further, the outcomes of smart governance implementation were distinguished as effects and externalities, which were both positive and negative.