‘Fed with the Wrong Stuff’: Information overload (?) and the everyday use of the Internet in rural and urban China

Abstract

The proliferation of information technologies has changed how Internet users around the world seek information. While information and communication technologies have transformed the structure of the Chinese economy, they have also brought challenges to the informational realms of everyday lives. However, there is a lack of empirical research exploring if users have encountered barriers in seeking online information for daily tasks. This mixed-methods study focuses on the disruptive influence of digital technologies on everyday information seeking practices, namely, the paradoxical co-existence of information overload and the lack of information sources. Results suggest that Chinese Internet users face a dilemma of receiving redundant online information and yet still experience a lack of high-quality information sources online. Findings from this research provide new perspectives of understanding the role of digital technologies in everyday life and also extend the dimensions of digital divides from internet access to disparities in information practices and experiences.