{"title":"Uses of Metadiscourse in Online Help","authors":"J. Swarts","doi":"10.1177/07410883221109241","DOIUrl":null,"url":null,"abstract":"Metadiscourse guides how readers interact with a text and process the information they find. Because texts differ in purpose and audience, so do patterns of metadiscourse use. This research examines the patterns of metadiscourse use in topic-based writing, developed following a structured authoring method. The resulting writing is modular, nonhierarchical, and nonlinear, which creates user experience issues related to attention as well as information selection, ordering, processing, and navigation. The patterns of language use in topic-based writing reveal how metadiscourse might help readers address these reader experience issues.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":"39 1","pages":"689 - 721"},"PeriodicalIF":1.9000,"publicationDate":"2022-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Written Communication","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1177/07410883221109241","RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
Metadiscourse guides how readers interact with a text and process the information they find. Because texts differ in purpose and audience, so do patterns of metadiscourse use. This research examines the patterns of metadiscourse use in topic-based writing, developed following a structured authoring method. The resulting writing is modular, nonhierarchical, and nonlinear, which creates user experience issues related to attention as well as information selection, ordering, processing, and navigation. The patterns of language use in topic-based writing reveal how metadiscourse might help readers address these reader experience issues.
期刊介绍:
Written Communication is an international multidisciplinary journal that publishes theory and research in writing from fields including anthropology, English, education, history, journalism, linguistics, psychology, and rhetoric. Among topics of interest are the nature of writing ability; the assessment of writing; the impact of technology on writing (and the impact of writing on technology); the social and political consequences of writing and writing instruction; nonacademic writing; literacy (including workplace and emergent literacy and the effects of classroom processes on literacy development); the social construction of knowledge; the nature of writing in disciplinary and professional domains.