Analysing the Sentiments towards Work-From-Home Experience during COVID-19 Pandemic

Abstract

With almost one third of the world on a lockdown, the corporates and the offices have now rapidly shifted to working from home. Since no specific treatment has been suggested by any medical institution so far, World Health Organization has recommended that the only possible solution to be safe is to self-isolate and stay home. Due to this, the world has come to a screeching halt and the businesses have to be shifted to remote work. Work-from-Home is a very new experience for most of us and hence the perception of the people ranges from being very excited to very hopeless. This study aims to examine the sentiments of the people regarding Work-from-Home concept by analysing twitter activities posted on social media. Total 100,000 tweets were analysed for this study. Results indicate that Work-from-Home concept was taken positively by the people. The emotions associated with most of the tweets were of trust and anticipation indicating that this concept is being welcomed by the people.