Motivations for supporting corporate social advocacy: applying the SIMCA model

IF 3.1 Q1 COMMUNICATION Journal of Communication Management Pub Date : 2022-10-11 DOI:10.1108/jcom-08-2021-0093
Anli Xiao, Holly Overton
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引用次数: 2

Abstract

PurposeThis study examines why publics support corporate social advocacy (CSA) by looking at their support as a form of collective action that is motivated by individuals' shared group efficacy, anger and politicized identity by applying the Social Identity Model of Collective Action (SIMCA).Design/methodology/approachThis study adopted an online survey (N = 273), sampling US adults who supported a company's CSA effort.FindingsThe survey found that shared group efficacy with the company led to higher intention to participate in CSA, engaging in positive word of mouth (PWOM) and providing financial support for the CSA cause. Individuals' identification with the company and the CSA cause also predicted intention to support CSA and PWOM. Sharing CSA cause-related anger with the company negatively predicted PWOM.Originality/valueThis study is original as it investigated why and how people support for a company's CSA initiative by applying the SIMCA model. It extends the applicability of the SIMCA model to explain support for CSA. Moreover, this study enriches our theoretical understanding of CSA as it provides implications for why publics support CSA and how corporations can play a central role in gaining publics' support while taking stances on controversial issues.
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支持企业社会倡导的动机:应用SIMCA模型
目的本研究通过应用集体行动的社会认同模型(SIMCA),将公众支持企业社会倡导(CSA)视为一种集体行动形式,这种集体行动的动机是个人共享的群体效能、愤怒和政治化身份。设计/方法论/方法本研究采用了一项在线调查(N=273),对支持一家公司CSA努力的美国成年人进行抽样。调查发现,与该公司共享的团队效能感导致参与CSA的意愿更高,参与积极的口碑(PWOM)并为CSA事业提供资金支持。个人对公司和CSA原因的认同也预测了支持CSA和PWOM的意图。与公司分享CSA原因相关的愤怒对PWOM产生了负面预测。原始性/价值这项研究具有独创性,因为它调查了人们为什么以及如何通过应用SIMCA模型来支持公司的CSA倡议。它扩展了SIMCA模型的适用性,以解释对CSA的支持。此外,这项研究丰富了我们对CSA的理论理解,因为它为公众为什么支持CSA以及企业如何在获得公众支持的同时在有争议的问题上采取立场发挥核心作用提供了启示。
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来源期刊
CiteScore
5.40
自引率
6.50%
发文量
29
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